app installation fails

Discussion in 'General Questions' started by JUANC30, Jan 24, 2022.

  1. JUANC30

    JUANC30 Bit Poster

    Hi, I am running Parallels on one of the New Mac laptops (late 2021). I am trying to install the cloud storage app. Installation seems to run fine, but when I try to open the Box app I get an error asking to restart Windows. I have tried restarting Windows and also the Mac several times, but still doesnt work.

    Does anyone know how to solve this issue?

  2. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Hi, please let us know if you are using M1 Mac or Intel Mac.

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