broken conversion to PDF

M

Michael12345

Junior Member
I got Parallels so I can run WordPerfect. I recently got a new Mac, so I had to "update" Parallels. Now parallels has started messing with my conversions to PDF. I tell WP to export to PDF. Everything seems to be going normally, then Parallels jumps in and interrupts the process with a message that says "converting postscript file" (why would it want to do that?), then it insists on trying to print it (at this point, I appear to be in the Mac print tool). I can then get it to print to PDF, but it is a nuisance since several extra steps are required and the file name and directory information are lost. So what used to be dead easy is now hard.

I have had the export to PDF work fine since getting the upgrade. It waited to break until I was out of the tech support period.

The problem does not appear to be with WordPerfect.

How can I fix this?
 
Hi Michael12345,
Please try the below steps and see if that helps
1. Go to Virtual Machine configuration
2. Hardware > Shared Printers > uncheck " Show page setup options before printing "
Thanks,
Guna
 
Thank you, Guna. That worked and it looks fine now.

I did have some trouble actually following your instructions. Not your fault; without the configuration link you provided, I would have been lost. Parallels seems to have put real effort into making their interface opaque.
 
It is broken again. I get a message: "error initializing output device". Looks like it thinks the device is a printer. I checked to make sure that "share printers" is unchecked. So what can I do?
 
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