Bug in Parallels Tools installer?

E

etresoft

Junior Member
I have just upgraded from Parallels 7 to Parallels 9 to run some OS X installs in virtual machines. I have two Lion and one Mountain Lion that I haven't run since Mountain Lion. I am trying to get them back up and running but I keep getting an error on the Parallels Tools. It always fails to either install or uninstall. When I try to uninstall, I just get an empty mini-sheet with a "Close" button and nothing else. When I try to install, it always fails on installing Shared Folder support. The post flight script finds nothing to load.

I mounted the Parallels Tools installer and manually installed all of the sub-packages except for the Shared Folder installer. Otherwise, they all seem to work. I still get a message at the bottom of the screen that my Parallels Tools are out of date. I don't really need Shared Folders and had them turned off anyway, so this is no great loss. Just an annoyance.
 
The KB you reference mentions Windows. I thought the discussion was about Mac OS X virtual machines so how does this solve the problem?
 
jebworks said:
The KB you reference mentions Windows. I thought the discussion was about Mac OS X virtual machines so how does this solve the problem?
Click to expand...

Obviously it doesn't. Plus, the KB recommends that I uninstall and reinstall Parallels Tools. That is impossible on a Mac VM because the Parallels Tools uninstaller doesn't work.
 
Obviously extremely annoying and ridicolous support from Parallels part on this issue. All in all I assume this is tied to the 10.9.3 update that causes a black screen on OS X guests. This issue has taken far too long to resolve and to be quite honest I am loosing patience. Guess it's time to test Fusion once again.
 
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