Bugreport for PD 14/15/16

Discussion in 'General Questions' started by ivahost, Aug 11, 2020.

  1. ivahost

    ivahost Member

    Messages:
    67
    I have a 3 licence subscription and have a problem with licence management. Apple recently replaced the logic board on my MacBook pro and after restoring a time machine backup on the new logic board I had to reactivate PD as expected since the serial number had changed. However, when looking at the 2 other machines they show the same key in use. This happens to be the 1st key listed on my subscription page. This even though they all were activated with a separate key from the account page. This made it impossible for me to see what key to use for reactivated the MacBook pro.

    Here is what prlsrvctl info lists for key and hw id:
    Machine 1:
    License: state='valid' key='3SH12J-******-******-******-122NV0' restricted='false'
    Hardware Id: {bffda493-e4ea-5b0a-9b19-e925097641b4}

    Machine 2:
    License: state='valid' key='N77XED-******-******-******-GAZ3MC' restricted='false'
    Hardware Id: {32011708-b983-5430-a18a-4207573ea65d}
    But after using the Menuitem account and licences it changed to this:
    License: state='valid' key='3SH12J-******-******-******-122NV0' restricted='false'
    Hardware Id: {32011708-b983-5430-a18a-4207573ea65d}

    Machine 3:
    License: state='valid' key='3SH12J-******-******-******-122NV0' restricted='false'
    Hardware Id: {335e0aee-e1b8-5860-9783-ba2c69254f82}


    It looks like reactivating machine 2 placed the correct key wherever that is stored locally but when I used the GUI to look at the licence it was overwritten with the 1st key listed on my account.

    This is not a serious bug but it does make licence management where you replace a machine or have one repaired past a point unless you save the keys used in a separate document as you cannot rely on prlsrvctl info or the account & licences dialogue box to show the key in use.
     

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