Product: Parallels Desktop for Mac Pro Edition
Hi Parallels Support Team and Community,
I accidentally purchased a Pro Edition Upgrade version instead of a New User full license, and I am unable to activate it. Can I request a refund or exchange it for a new license key? Thank you.
I have already opened a support ticket (#5840417) and uploaded my invoice via the secure Cleverbridge link provided by the support bot, but I am posting here to ensure the request is visible to the forum moderators who process these errors.
Could a staff member please review my ticket and process?
Thank you for your assistance.
Hi Parallels Support Team and Community,
I accidentally purchased a Pro Edition Upgrade version instead of a New User full license, and I am unable to activate it. Can I request a refund or exchange it for a new license key? Thank you.
I have already opened a support ticket (#5840417) and uploaded my invoice via the secure Cleverbridge link provided by the support bot, but I am posting here to ensure the request is visible to the forum moderators who process these errors.
Could a staff member please review my ticket and process?
Thank you for your assistance.
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