can not install parallels

[William4]

When I click on Parallels/Windows 10 icon, I get message "select driver ti install"?

 

[William4]

See attached screen shot

 

[PaulChristopher@Parallels]

Hi William4, it seems like the issue with the installation media/file, please try to download the .iso file from this link and then follow the steps suggested here.

 

[Archie1]

getting the same error - "no device drivers were found. make sure that the installation media contains the correct drivers, and then click OK"

tried following paul's link to re-download the .iso file but i don't see how to get a free/trial version there.

seriously parallels.....this should be easy. i just want to run windows on my mac.

 

[Arunn]

tried following paul's link to re-download the .iso file but i don't see how to get a free/trial version there.

Hi Archie1, you can download and install Windows 10 test version by following the steps mentioned here.

 

[William4]

Now I get Windows boot error "No boot device is available". I have download the Windows 10 iso.
I think I need to uninstall parallels and start from the beginning but I don't know how.

 

[PaulChristopher@Parallels]

Now I get Windows boot error "No boot device is available". I have download the Windows 10 iso.
I think I need to uninstall parallels and start from the beginning but I don't know how.

Hi William4, please submit a Problem Report ID http://kb.parallels.com/9058 and provide us the ID number here, to investigate further on this issue.

 

[William4]

Ok, I submitted a problem report with following number: ID 103854559

 

[Pradeep@Parallels]

Ok, I submitted a problem report with following number: ID 103854559

Hello William4,
It looks like the trouble is with installing Windows 10. Please remove or delete the old Windows 10 installation and make a fresh installation by following the article and let us know if it makes any changes.

 

[LuizA1]

I am having the same problem as William4 (same screen he has sent). I've downloaded the ISO file from Microsoft and am trying to install Windows 10 for the first time.

Which driver is missing?

Thank you

 

[Dinesh@Parallels]

Hello @LuizA1
Did you purchase the academic version of Windows 10? The license which you've have purchased is for single language or multilingual? Did you try to "uncheck express installation" while creating the virtual machine and performed the installation process?