Cancel license?

[TommyP1]

Hi

I have just payed for renewal of my license, yet the license does not show on the account associated with my email?
I can't associate the license with my account, because it's associated with another account.

Any help would be appreciated.

Best regards,
Tommy

 

[Ajith1]

Hi

I have just payed for renewal of my license, yet the license does not show on the account associated with my email?
I can't associate the license with my account, because it's associated with another account.

Any help would be appreciated.

Best regards,
Tommy

We see that the license is registered under "to***@***upcity.dk". You can login to that account and update the email.