I want to cancel my subscriptions for my parallels products. Auto-renewal was turned on and I want it turned off and my product subscriptions canceled so I don't pay for these products that I am not using anymore.
Dear @Brandon34 Thank you for your feedback. We created an internal ticket and sent you an email via brxxxxxx01@gxxxx.xxm Please check it and provide us with your reply. Thank you!
Hello, Thank you for reaching out. Please note that we could not find any subscription with the account using your current email address. We have sent you a private message. Check your inbox. Please respond so that we can assist. Thanks
Hi I tried to cancel my subscription, but it would not cancel. Now it has renewed it allows me to cancel but the subscription stays until 2025! I tried Parallels and it was too complicated, I definitely do not want to pay 99E for it. Please can you refund my subscription?
Hello Anne, We observed that this payment was made via the AppStore, please note that Apple does not permit returns or offer refunds for products purchased through the App Store, including Parallels Desktop. As such, Parallels can't process returns or refunds for Parallels Desktop sold by Apple. To request a refund, please contact Apple Support directly:https://www.apple.com/en/support/contact/
