Cancelling Auto-renewal

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by ChristopherH32, Jun 21, 2026.

  1. ChristopherH32

    ChristopherH32 Bit poster

    Messages:
    1
    I have tried both Parallels and Cleverbridge for help with this, but with no success, so I am posting here (this seems to be a recurring theme with this company).

    My auto renewal is due to kick-in, however my key is not connected to my account so I am unable to cancel the auto-renewal. Your customer service / support is beyond woeful, hence having to use this channel. Can you please get back to me and cancel the auto-renewal.

    Thank you
     
    ChristopherH32, Jun 21, 2026
    #1
  2. Keshav Dosieah

    Keshav Dosieah Staff Member

    Messages:
    64
    Hello,
    Thank you for your post. We have created a ticket for you and will be following up via email.
    Regards,
    Parallels Team
     
    Keshav Dosieah, Jun 26, 2026 at 2:14 PM
    #2

Share This Page