Cannot connect to internet

Discussion in 'Installation and Configuration' started by AngelArs, Jun 17, 2020.

  1. AngelArs

    AngelArs Bit Poster

    Messages:
    9
    New Mac with Parallels 15. I cannot connect to the internet. Tried all the suggestions that I read about. Using windows 8. Everything was working on the old Mac but when it ported over something must have happened. Who's good with networks? Can you help?
     
  2. kat

    kat Product Expert

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    803
    I have to ask from The Paralles menu at the top of your vm. when you select the Network Icon Which of the choices do you have selected?
    Screen Shot 2020-06-18 at 9.15.57 AM.png
    How is your network set up in your vm Under Control Panel> All Control Panel Items>Network and Sharing Center?
     
  3. AngelArs

    AngelArs Bit Poster

    Messages:
    9
    I have tried them all, but currently it is set at Shared Network.

    "Control Panel" is grayed out (see screen shot);
     

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  4. AngelArs

    AngelArs Bit Poster

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    Found it;

    It says no hardware found.

    How do I get it to see the Macs hardware?
     

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  5. kat

    kat Product Expert

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    803
    I would like you to try to go to control panel from inside windows. Not from the Parallels menu from the top.
     
  6. kat

    kat Product Expert

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    803
  7. kat

    kat Product Expert

    Messages:
    803
    Screen Shot 2020-06-18 at 11.33.05 AM.png what does it say under Change Adapter Settings
     
  8. kat

    kat Product Expert

    Messages:
    803
    I have to ask did you reinstall parallels tools inside your vm when you moved it to the new location. You should do that. The above items are things I would check if I couldn't connect to the internet, just to check how things are set up. Have you tried all three of the options from the dropdown menu in parallels?
    Let me know, what you see.
     
  9. kat

    kat Product Expert

    Messages:
    803
  10. Ajith@Parallels

    Ajith@Parallels Parallels Support

    Messages:
    2,551
    Let us know if the Windows is getting any IP address even if it is APIPA or static. How long you are using this virtual machine?
     
  11. AngelArs

    AngelArs Bit Poster

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  12. AngelArs

    AngelArs Bit Poster

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    9
    Here is a screenshot from Change Adapter Settings.
     

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  13. AngelArs

    AngelArs Bit Poster

    Messages:
    9
    It is reporting an IP dress when I check in the Mac System Preferences in Network.

    I was using Parallels 14 since it first came out with no problems. Then the subscription ran out and I stopped using it.

    Now I have a new computer and this is running under the Parallels 15 trial.
     

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