Cannot copy files from Windows to MacOS

Discussion in 'Installation and Configuration of Parallels Desktop' started by ZhetongX, Oct 7, 2024.

  1. ZhetongX

    ZhetongX Bit poster

    Messages:
    1
    I am running PD20 for Mac Pro Edition on MacOS Sonoma, and just update from PD19 last week. All sharing functions (files, clipboard, apps) in PD have been enabled. PD20.app has full access to Mac disk. Now problems include:
    1. Cannot copy files from Windows to Mac, while able from Mac to Windows.
    2. Cannot open Windows files with Mac apps, though Mac apps appear in Windows "open with" menu.
    3. No Windows apps appear in Mac "open with" menu when opening files.
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    605
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     

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