Cannot Download Windows 11

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by Jordan12, Apr 12, 2022.

  1. Jordan12

    Jordan12 Bit poster

    Messages:
    2
    Every time I try to download Windows 11 from the Installation Assistant, I get this "No Internet Connection" error message.
    (I'm a network engineer. Yes, my Internet is working properly)
    I have downloaded it before, and have since deleted it. Has anyone else ran into this problem?
    upload_2022-4-12_15-27-9.png
     
  2. ErikM7

    ErikM7 Bit poster

    Messages:
    1
    Did you ever figure out this issue? having the exact problem, got a total of 5.4mb downloaded before this started, and now it refuses to download any farther.
     
  3. Jordan12

    Jordan12 Bit poster

    Messages:
    2
    No, and Parallels support has ghosted me on the issue. I've reached out via multiple channels. I don't think they appreciated me voicing my displeasure with the quality of their support. I ended restoring my Win 11 VM via a time machine backup. But the original problem still persists.
     
  4. SpacedCowboy

    SpacedCowboy Bit poster

    Messages:
    6
    I am hitting this too. I'm writing this on the same Mac right now as is showing the below dialog... Can't really see how the network can be the problem when I can post to the internet...

    And this is with the latest version of Parallels as well - Version 17.1.4 (51567
     

    Attached Files:

  5. Mikhail Ushakov

    Mikhail Ushakov Parallels Team

    Messages:
    570
    Hi All,
    We'd appreciate if you provided us with additional data regarding the issue - our developers would like to look at the logs.
    Could you reproduce the issue once again and collect a technical report at the moment of reproduction as described at https://kb.parallels.com/9058 (click the Parallels icon on the top menu bar > Help > Send technical data > tick 'Attach screenshots > Send)? Send the 9-digit ID of the technical report here in your reply to this post.
     
  6. DanielB99

    DanielB99 Bit poster

    Messages:
    3
    I got the same issue. It just stops here and doesn't do anything. Also tried a reinstall, but with no success.

    upload_2024-10-28_13-34-38.png
     
  7. PatrickM40

    PatrickM40

    Messages:
    1
    Same, it just flashes over and over again
     

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