cannot get parallels tools to install!!!

[interconnect]

i cannot get parallels tools installed. i installed 3.0.4560 on OS 10.4.10 and set up a new virtual machine (windows xp) and when trying to install the tools, the entire virtual machine would just shutdown. i tried this several times, same thing every time. it got to the point where i couldn't even start up the virtual machine anymore. sooo.. i deleted that virtual machine and created a new one, this time when installing parallels tools, doing a custom install and choosing not to install shared applications (as i read somewhere that that was the problem) and the installation completed successfully.. but now i get this error upon startup of windows xp:

Error loading C:\Program Files\Parallels\Parallels Tools\PrlSAShellExt.dll

The specified module could not be found.

so now i'm totally stuck and not sure what to do. i'm frustrated and pissed off! i would appreciate any help!

 

[fbronner]

i cannot get parallels tools installed. i installed 3.0.4560 and set up a new virtual machine (windows xp) and when trying to install the tools, the entire virtual machine would just shutdown. i tried this several times, same thing every time. it got to the point where i couldn't even start up the virtual machine anymore. sooo.. i deleted that virtual machine and created a new one, this time when installing parallels tools, doing a custom install and choosing not to install shared applications (as i read somewhere that that was the problem) and the installation completed successfully.. but now i get this error upon startup of windows xp:



so now i'm totally stuck and not sure what to do. i'm frustrated and pissed off! i would appreciate any help!

Try re-install all of the parallel tools. People were suggesting to disable the sharing application in the parallel menu on the mac side. So disable it first on the mac side and then reinstall the parallel tools.

 

[interconnect]

ok. i'm not sure what you are talking about when you say disable the sharing application in the parallel menu on the mac side.. where is this?

 

[interconnect]

bingo, it worked! with the virtual machine stopped, i went to edit, then virtual machine, then under shared applications, disabled everything. i was then able to install parallels tools although after, i tried re-enabling shared applications but my virtual machine would not startup.. same as before.. during boot it just shuts down/closes randomly. thanks for your help.