Cannot install OS X El Capitan from installer app under parallels desktop 11

[BrandonF1]

Title says it all. I've followed every guide I can find, including the ones on the Parallels blog, and it doesn't seem to find the installation media. Uploading a screenshot.

 

[PaulChristopher@Parallels]

Hi @BrandonF1, please check out this article to fix the issue and keep us posted the results.

 

[BrandonF1]

Well I did that, now I'm getting a black screen instead of the error.

 

[Arun@Parallels]

Hi @BrandonF1 , please try Actions > Reset and let us know if that helps.

 

[BrandonF1]

I had already tried that-it does not

 

[PaulChristopher@Parallels]

I had already tried that-it does not

Hi @BrandonF1, please let us know the size of the virtual machine and check whether you are able to mount using Parallels Mounter.