Cannot install OS X El Capitan from installer app under parallels desktop 11

Discussion in 'macOS Virtual Machine' started by BrandonF1, Aug 3, 2017.

  1. BrandonF1

    BrandonF1 Bit poster

    Messages:
    3
    Title says it all. I've followed every guide I can find, including the ones on the Parallels blog, and it doesn't seem to find the installation media. Uploading a screenshot.
     

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    BrandonF1, Aug 3, 2017
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @BrandonF1, please check out this article to fix the issue and keep us posted the results.
     
    PaulChristopher@Parallels, Aug 6, 2017
    #2
  3. BrandonF1

    BrandonF1 Bit poster

    Messages:
    3
    Well I did that, now I'm getting a black screen instead of the error.
     
    BrandonF1, Aug 7, 2017
    #3
  4. Arun@Parallels

    Arun@Parallels Parallels Support

    Messages:
    1,356
    Hi @BrandonF1 , please try Actions > Reset and let us know if that helps.
     
    Arun@Parallels, Aug 7, 2017
    #4
  5. BrandonF1

    BrandonF1 Bit poster

    Messages:
    3
    I had already tried that-it does not
     
    BrandonF1, Aug 7, 2017
    #5
  6. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hi @BrandonF1, please let us know the size of the virtual machine and check whether you are able to mount using Parallels Mounter.
     
    PaulChristopher@Parallels, Aug 8, 2017
    #6

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