Cannot install Parallels Tools on OpenSUSE Leap 15

[James Rome]

If I need a Parallels Tools update, my Leap 15 will not boot fully. I get a terminal login prompt. However, the screen blinks several times a second,. and simultaneously does not receive keyboard input. So it is very unlikely that I can successfully type in my root password to install Parallels Tools.

How do I get around this?

 

[Michael@Parallels]

Hi James,
Please, try to login via command line. To do it, when in window mode, click on the keyboard icon in the right top of the virtual machine and choose Ctrl+Alt+F2. Then type in your user name and password. Then you can use instructions from the KBs below to manually uninstall and reinstall Parallels Tools via Command line like in Terminal:
https://kb.parallels.com/117044
https://kb.parallels.com/en/121370

 

[James Rome]

This has bitten me again. I cannot get Ctrl-Alt-F2 to give me a terminal or anything. I am now on Leap 15, and the latest Parallels. Isn't it about time that you fixed this bug?

 

[Maria@Parallels]

Hi, @James Rome the issue with Parallels Tools and OpenSuse Leap 15, has been fixed in the latest update.
So please try to reinstall Parallels Tools and check the issue. If you already tried it, please generate the problem report using this KB and reply us back with the report ID.