Cannot migrate Parallels Desktop 10 license

J

JeddH

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I migrated to a new Mac. Upon starting up Parallels desktop 10, it says my product activation key reached its activation limit. I found the KB article for how to deactivate my old computer, but the instructions don't appear to apply to Desktop 10. How do I proceed?
 
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JeddH said:
I migrated to a new Mac. Upon starting up Parallels desktop 10, it says my product activation key reached its activation limit. I found the KB article for how to deactivate my old computer, but the instructions don't appear to apply to Desktop 10. How do I proceed?
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Hi, we've reset your license please check the issue.
 
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