Cannot migrate Parallels Desktop 10 license

J

JeddH

Bit poster
I migrated to a new Mac. Upon starting up Parallels desktop 10, it says my product activation key reached its activation limit. I found the KB article for how to deactivate my old computer, but the instructions don't appear to apply to Desktop 10. How do I proceed?
 
JeddH said:
I migrated to a new Mac. Upon starting up Parallels desktop 10, it says my product activation key reached its activation limit. I found the KB article for how to deactivate my old computer, but the instructions don't appear to apply to Desktop 10. How do I proceed?
Click to expand...
Hi, we've reset your license please check the issue.
 
Thanks for your help -- still getting rejected unfortunately. Please see attached.
 

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  • Parallels_Desktop.jpg
    Parallels_Desktop.jpg
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