Hello. I bought a Parallels Desktop for Mac license years ago, registered in an old Parallels account whose email address I can no longer receive (I no longer own the domain). I now use a new account and I am on the free trial, which ends on October 22.
My Mac is a 2013 MacBook Pro (Intel) running macOS Big Sur 11.7.11.
I still have old emails from Parallels for that account which show it existed under my name, and I am looking for the payment receipt. In my current account I cannot open a support case because I have no registered license.
How can I contact the team so they can check whether that old account had a license associated with it? I can share the details by private message.
Thank you.
My Mac is a 2013 MacBook Pro (Intel) running macOS Big Sur 11.7.11.
I still have old emails from Parallels for that account which show it existed under my name, and I am looking for the payment receipt. In my current account I cannot open a support case because I have no registered license.
How can I contact the team so they can check whether that old account had a license associated with it? I can share the details by private message.
Thank you.