I have a 2TB USB HDD connected to my Mac. I can connect to it and view it via Finder in OSX. This shows the various files and confirms NTFS format. I cannot write to it from the Mac. When I swap the device to Parallels nothing shows in file explorer. I have used Windows 'device manager' to scan for hardware changes and it shows an error for the HDD ie - 'This device cannot start. (Code 10)'. I checked the driver for the HDD and it's up-to-date. In the past, I have connected this HDD to Windows without a problem. I am not sure what has changed. What do i need to do to solve this?
What do you mean 'disabled USB 3.1'? How do you do that? I contacted support about my issue and they simply referred to: Please refer to the instructions mentioned in the below KB article to know more about connecting USB devices to multiple operating system. https://kb.parallels.com/en/118689 Please refer to the instruction mentioned in the below kb article to connect an external device directly to my virtual machine https://kb.parallels.com/122993 This was not a solution and the last communique was to set up a phone call with them. In the meantime, I have actually found a work around by changing my screen set up. I usually use screen share from an iMac to a Mac Mini via Wifi (and connect the USB device to the Mac Mini). In this scenario, I cannot swap the USB HDD to Windows. When I connect the Mac Mini direct to a portable screen, I can swap the USB device seamlessly between the Mac and Windows (using the 'Devices\USB & Bluetooth' option). Maybe this means there is a delay in reading the device when on WiFi?
If you're having trouble viewing a USB HDD connected to a Windows computer, there are a few steps need to try: 1) Check the connection 2) Check Disk Management 3) Check Device Manager 4) Try a different computer 5) Check for hardware problems
