Can't access Illustrator Mac from Windows 10 host

[Melissa1]

Hello,
I'm on mac el capitan. I'm running Parallels 11 with my virtual machine windows 10.
Parallels does not link with one of my applications (illustrator cc mac).
( all applications Mac are in The roaming appdata and parallels app from local c disque/ virtual machine EXEPT illustrator cc mac !)

How to restore it?
Thanks.
Melissa

 

[PaulChristopher@Parallels]

Hi Melissa, could you please elaborate the issue, if possible please provide the error message along with the screenshot, so that we can check it for you.

 

[Melissa1]

Dear Paul Chris,
You can find some screenshot of my problems
Thank you
Hope that you can resolved this problem?

 

[Melissa1]

Hi!
I do not receive any answer?
Thanks
Melissa

 

[Melissa1]

Hi Melissa, could you please elaborate the issue, if possible please provide the error message along with the screenshot, so that we can check it for you.

Please, Check my screenshot !!!

 

[Melissa1]

Hi Melissa, could you please elaborate the issue, if possible please provide the error message along with the screenshot, so that we can check it for you.

COULD YOU ANSWER????

 

[Melissa1]

Please, Check my screenshot !!!

COULD YOU ANSWER?????

Hi Melissa, could you please elaborate the issue, if possible please provide the error message along with the screenshot, so that we can check it for you.

COULD YOU ANSWER???