Hello my name is Adam. I have a problem to install parallels desktop 11. In my account U see my two licenses but when I trying to install the program I get the information that both will be used yet. I should buy a new one. Does somebody has any idea? Thanks in advance. Adam
Hi AdamH3. To help us understand the issue better, please take a screenshot of it and reply with the same.
Hello Hemnath, many thanks for your reply. Please find enclosed three pics with my problem. Do you need my account name? I use the dmg-file ParallelsDesktop-11.2.3-32663 Best regards, Adam
Hello @AdamH3 , We have made necessary changes to the activation key, please reattempt activation and check if it works. Thanks