Can't activate Parallels on Mac that was repaired with a new logic board

Hi,
My Mac had to be repaired with a new logic board so Parallels doesn't recognize it anymore and is asking me to activate it. I typed in my activation key but Parallels won't let me activate it because it says it says the license is associated with another Parallels account. Could you please fix this? Thank you!

 

Hi, we have sent you a private message. Kindly help us with your license key over there.

 

I am having the exact same problem. Can you please help?

 

Hi, we have sent you a private message. Kindly check and response.