Can't create Support Request

Discussion in 'General Questions' started by YaroslavM, Jan 10, 2017.

  1. YaroslavM

    YaroslavM Bit poster

    Messages:
    2
    I'm trying to create the request for support. When I copy my Support Code from https://account.parallels.com/support.html#/personal and paste it to the form "Create Support Request" I'm getting "Wrong support code" message in red letters, so I can't send this request. Sorry to open this thread since this issue is not really for this forum, but could anybody help me - I can't find any other way to contact technical support?
     
  2. Dinesh@Parallels

    Dinesh@Parallels Guest

    Messages:
    333
    Hi @YaroslavM ,
    Email Support for Parallels Desktop 10 has expired on August 25, 2016 itself and that's the reason you're unable to create a support request. Please check this link for more information.
     
  3. Also
    If your free phone, chat and email support options expired, you can purchase phone support here:
    http://www.parallels.com/support/priority/
    Moreover, please ask us here on forum if you have any questions?
     

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