Can't Delete Snapshot PLR_ERR_DISK OPERATION_NOT_ALLOWED

Discussion in 'Windows Guest OS Discussion' started by ChristianE2, Mar 30, 2017.

  1. ChristianE2

    ChristianE2 Bit Poster

    Messages:
    3
    I am trying to delete a couple of snapshots in my Windows 8.1 installation and keep getting the error PRL_ERR_DISK OPERATION_NOT_ALLOWED.

    Any help would be appreciated!
    Thanks!
    Christian
    Screen Shot 2017-03-30 at 8.45.49 PM.png
     
  2. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,142
    Hi @ChristianE2, we recommend you to merge those snapshots as suggested in this article. Because when you delete an intermediate snapshot, the information it contains is merged into the next snapshot.
     
  3. ChristianE2

    ChristianE2 Bit Poster

    Messages:
    3
    Thank you! However, I get an error message when I follow these instructions. It simply says "Unable to merge snapshots."
    Screen Shot 2017-03-31 at 6.38.43 AM.png
    P.S.: I really don't care about preserving any of the snapshots. I never meant to create the intermediate snapshot like that. It somehow happened when I upgraded Windows to Windows 10 and then went back to a previous snapshot to undo the upgrade. I am just trying to reclaim some disk space.
     
  4. nabila1

    nabila1 Bit Poster

    Messages:
    1
    I'm getting same error PLR_ERR_DISK OPERATION_NOT_ALLOWED.

    Also it fails to start the vm while I have disk space


    Screen Shot 2018-07-17 at 2.31.44 PM.png Screen Shot 2018-07-17 at 2.35.36 PM.png
     
  5. BulentA

    BulentA Bit Poster

    Messages:
    1
    Hi
    I have the same problem, please for urgent help !
     
  6. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,186
    Guys, please generate the Problem report using these steps and reply us back with the report ID
     
  7. poksh

    poksh Bit Poster

    Messages:
    4
    I'm getting same error PLR_ERR_DISK OPERATION_NOT_ALLOWED, and also it fails to start the vm while I have disk space, my report id is 300616617
     
  8. Maria@Parallels

    Maria@Parallels Parallels Team

    Messages:
    5,186
  9. PaulD16

    PaulD16 Bit Poster

    Messages:
    1
    Having the same issue there is no KB 111736 any longer to reference. Help! please...
     

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