Can't install and open PD15 on Catalina

Discussion in 'Installation and Configuration of Parallels Desktop' started by SachinK3, Dec 9, 2019.

  1. SachinK3

    SachinK3 Bit poster

    Messages:
    2
    Hello, after Catalina install I wasn't able to start PD12. I bought PD15, download it and try to install. It stopped on step "remove old version". I restarted OSX and installation was (may be) successful. I tried to open app but it stopped in very first step, I can't start app and I have no access to my Windows 10. Whan can I do?
     
    Last edited by a moderator: Dec 9, 2019
  2. SachinK3

    SachinK3 Bit poster

    Messages:
    2
    Can Someone please help me!!
     
  3. Hi, please restart your Mac, completely remove Parallels Desktop, and then download newest version from this link and install it.
    Please let u s know how does it work.
     
  4. MathiasK4

    MathiasK4 Bit poster

    Messages:
    1
    Hi,
    i have exactly the same problem. I tried to install PD15 - after the first fail i removed everything manually (including all Boxes) and restarted.
    Also installing this VirtualizationSDK didint work. I always end up with this screen.
    MacOS Catalina 10.15.2
     

    Attached Files:

  5. Could you please try to completely uninstall Parallels Desktop and download latest version from this link and try to install it again.
     
  6. LaerteM

    LaerteM Bit poster

    Messages:
    2
    Hi.
    Install.app don't start. I'm trying on a fresh Catalina install, so, no previous version installed. The entire disk was erased. When I click over Install icon, I can see in monitor that the app isn't responding. And it crashes after 2 seconds, without any message or screen opening.
    Best regards,
    Laerte
     
  7. If you have any antivirus/firewall setting enabled on the Mac, please disable and try the installation once again.
     

Share This Page