Hi, I'm on mac x86 using Parallels 1.8.1 with Ubuntu 22.04. Suddenly, I was not able to find anymore my mac folders, and my understanding is that somehow the Parallels Tools stop working. Why ? Well, I tried to reinstall it, no luck. So, I installed another VM with Ubutntu 22.04, installed Parallels Tools, succeeded. That's good, but then I had to restart my VM and mac folders are gone again. Tried to reinstall the Parallels tools but guess what? yeah, no luck, error. My questions are: why Parallels Tools stop working or why mac folders are not mounted anymore ? Why Parallels Tools fails to re install thx.
Hello, As a possible solution, kindly follow the below steps, to download and install the latest build of Parallels Desktop: 1. Open Finder > Select Application > Right Click on Parallels Desktop and select Move to Bin to uninstall it. (Don't worry, this won't affect your Virtual Machines) 2. Download and install the latest build of Parallels Desktop using the link: https://download.parallels.com/desktop/v19/19.2.1-54832/ParallelsDesktop-19.2.1-54832.dmg 3. Try reinstalling Parallels Tools again using the help of this article. If the issues still persists, for us to further investigate this issue, while reproducing the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post. Thank you.
This is the log '/usr/bin/ptiagent' -> '/usr/lib/parallels-tools/installer/ptiagent-wrapper.sh' '/usr/bin/ptiagent-cmd' -> '/usr/lib/parallels-tools/installer/ptiagent-cmd' '/etc/xdg/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop' '/usr/share/gnome/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop' make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20220706 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20220706 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20220706 4: 1.10.2 MODPOST /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||: cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc KBUILD_EXTRA_SYMBOLS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.o MODPOST /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' cd prl_eth/pvmnet && make CC=cc Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko due to unavailability of vmlinux make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o MODPOST /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko due to unavailability of vmlinux cd prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o MODPOST /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' make: Leaving directory '/usr/lib/parallels-tools/kmods' Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko due to unavailability of vmlinux Start installation of prl_tg kernel module Start installation of prl_fs kernel module Start installation of prl_fs_freeze kernel module Start installation of prl_eth kernel module Started installation of Parallels Guest Tools version '1.8.1.23812' Installation of Parallels Guest Tools version '18.0.0.52893' was found. Created previous version backup in '/tmp/prltools-backup-Xk6pk6.tar.gz' installer:%0.000000 Wed Jan 24 00:19:31 +04 2024 Start installation or upgrade of Guest Tools installer:%10.000000 installer:%20.000000 Found Guest Tools directory: /usr/lib/parallels-tools Failed to stop prltoolsd.service: Unit prltoolsd.service not loaded. Failed to disable unit: Unit file prltoolsd.service does not exist. Failed to stop prltools_updater.service: Unit prltools_updater.service not loaded. Failed to disable unit: Unit file prltools_updater.service does not exist. Failed to stop prl-x11.service: Unit prl-x11.service not loaded. Failed to disable unit: Unit file prl-x11.service does not exist. Failed to stop prltools-reconfig.service: Unit prltools-reconfig.service not loaded. Failed to disable unit: Unit file prltools-reconfig.service does not exist. head: cannot open '/var/lib/parallels-tools/.backup/.psf' for reading: No such file or directory rmdir: failed to remove '': No such file or directory grep: /var/lib/parallels-tools/.backup/.psf: No such file or directory /tmp/PrlToolsPackages/installer/install-cli.sh: line 1018: /usr/sbin/prl-opengl-switcher.sh: No such file or directory Removing files according to '/var/lib/parallels-tools/.backup/.tools.list' rm /usr/bin/ptiagent rm /usr/bin/ptiagent-cmd rm /etc/xdg/autostart/ptiagent.desktop rm /usr/share/gnome/autostart/ptiagent.desktop Running ldconfig... rmdir: failed to remove '/etc/prltools': No such file or directory Start removal of prl_tg kernel module Error: could not unload prl_tg kernel module Start removal of prl_fs kernel module Error: could not unload prl_fs kernel module Start removal of prl_fs_freeze kernel module Error: could not unload prl_fs_freeze kernel module Start removal of prl_eth kernel module Error: could not unload prl_eth kernel module Start removal of prl_vid kernel module Error: could not unload prl_vid kernel module update-initramfs: Generating /boot/initrd.img-5.15.0-40-generic Remove kernel modules according to /var/lib/parallels-tools/.backup/.kmods.list file Remove /usr/lib/parallels-tools directory Register service to install new Guest Tools installer:%30.000000 Perform installation into the /usr/lib/parallels-tools directory installer:%40.000000 make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240124 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240124 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240124 4: 1.10.2 MODPOST /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||: cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc KBUILD_EXTRA_SYMBOLS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.o MODPOST /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' cd prl_eth/pvmnet && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o MODPOST /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' cd prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o MODPOST /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' make: Leaving directory '/usr/lib/parallels-tools/kmods' Start installation of prl_tg kernel module Start installation of prl_fs kernel module Start installation of prl_fs_freeze kernel module Start installation of prl_eth kernel module Creating symlink /var/lib/dkms/parallels-tools/1.8.1.23812/source -> /usr/src/parallels-tools-1.8.1.23812 DKMS modules were added successfully DKMS modules for kernel 5.15.0-40-generic were built successfully DKMS modules for kernel 5.15.0-40-generic were installed successfully installer:%50.000000 installer:%60.000000 installer:%70.000000 Installing libPrlWl.so.1 (x86_64) ... '/usr/lib/parallels-tools/tools/tools64/lib/libPrlWl.so.1.0.0' -> '/lib/x86_64-linux-gnu/libPrlWl.so.1' Running ldconfig... '/home/parallels/Desktop/Parallels Shared Folders' -> '/media/psf' '/usr/lib/parallels-tools/tools/tools64/bin/prltimesync' -> '/usr/bin/prltimesync' '/usr/lib/parallels-tools/tools/tools64/bin/prltoolsd' -> '/usr/bin/prltoolsd' '/tmp/PrlToolsPackages/installer/prltoolsd.service' -> '/etc/systemd/system//prltoolsd.service' Created symlink /etc/systemd/system/multi-user.target.wants/prltoolsd.service -> /etc/systemd/system/prltoolsd.service. '/tmp/PrlToolsPackages/installer/prltools-reconfig.service' -> '/etc/systemd/system//prltools-reconfig.service' Created symlink /etc/systemd/system/multi-user.target.wants/prltools-reconfig.service -> /etc/systemd/system/prltools-reconfig.service. '/usr/lib/parallels-tools/tools/prlfsmountd.sh' -> '/usr/bin/prlfsmountd' Warning: no semanage found in system Not changing type for /usr/lib/parallels-tools/tools/../installer. '/usr/lib/parallels-tools/tools/tools64/bin/prlcc' -> '/usr/bin/prlcc' '/usr/lib/parallels-tools/tools/tools64/bin/prldnd' -> '/usr/bin/prldnd' '/usr/lib/parallels-tools/tools/tools64/bin/prlcp' -> '/usr/bin/prlcp' '/usr/lib/parallels-tools/tools/tools64/bin/prlsga' -> '/usr/bin/prlsga' '/usr/lib/parallels-tools/tools/tools64/bin/prlhosttime' -> '/usr/bin/prlhosttime' '/usr/lib/parallels-tools/tools/tools64/bin/prl_showvmcfg' -> '/usr/bin/prl_showvmcfg' '/usr/lib/parallels-tools/tools/tools64/sbin/prl_nettool' -> '/usr/sbin/prl_nettool' '/usr/lib/parallels-tools/tools/tools64/sbin/prl_snapshot' -> '/usr/sbin/prl_snapshot' '/usr/lib/parallels-tools/tools/tools64/bin/prlshprof' -> '/usr/bin/prlshprof' '/usr/lib/parallels-tools/tools/tools64/bin/prlshprint' -> '/usr/bin/prlshprint' '/usr/lib/parallels-tools/tools/tools64/bin/prlusmd' -> '/usr/bin/prlusmd' '/etc/xdg/autostart/prlcc.desktop' -> '/usr/lib/parallels-tools/tools/prlcc.desktop' '/usr/share/gnome/autostart/prlcc.desktop' -> '/usr/lib/parallels-tools/tools/prlcc.desktop' '/usr/lib/parallels-tools/tools/tools64/sbin/prl-opengl-switcher.sh' -> '/usr/sbin/prl-opengl-switcher.sh' '/usr/lib/parallels-tools/tools/mount.prl_fs.8' -> '/usr/share/man/man8/mount.prl_fs.8' '/usr/lib/parallels-tools/tools/99prltoolsd-hibernate' -> '/etc/pm/sleep.d/99prltoolsd-hibernate' '/usr/lib/parallels-tools/tools/parallels-video.rules' -> '/etc/udev/rules.d/99-parallels-video.rules' '/usr/bin/ptiagent' -> '/usr/lib/parallels-tools/installer/ptiagent-wrapper.sh' '/usr/bin/ptiagent-cmd' -> '/usr/lib/parallels-tools/installer/ptiagent-cmd' '/etc/xdg/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop' '/usr/share/gnome/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop' '/usr/lib/parallels-tools/tools/parallels-tools.png' -> '/usr/share/icons/hicolor/48x48/apps/parallels-tools.png' Perform initramfs update. '/tmp/PrlToolsPackages/installer/parallels_tools.initramfs-hook' -> '/usr/share/initramfs-tools/hooks/parallels_tools' update-initramfs: Generating /boot/initrd.img-5.15.0-40-generic installer:%80.000000 Send installed Parallels Tools version to dispatcher. installer:%90.000000 >>> Postinstall Writing OS version and Xorg version Enabling PRL_GL Starting prltoolsd service: Mask suspend service unit (since virtio-gpu doesn't support suspend/resume): '/usr/lib/parallels-tools/tools/prl-nosuspend.conf' -> '/etc/systemd/sleep.conf.d/prl-nosuspend.conf' '/usr/lib/parallels-tools/tools/99prl-nosuspend' -> '/etc/pm/sleep.d/99prl-nosuspend' installer:%100.000000 Parallels Guest Tools were upgraded successfully! Please, reboot your OS to finish upgrade of Parallels Guest Tools. Started installation of Parallels Guest Tools version '1.8.1.23812' Installation of Parallels Guest Tools version '1.8.1.23812' was found. Created previous version backup in '/tmp/prltools-backup-Rxb3BQ.tar.gz' installer:%0.000000 modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 09:39:56 CET 2024 Start installation or upgrade of Guest Tools installer:%10.000000 installer:%20.000000 Found Guest Tools directory: /usr/lib/parallels-tools Removed /etc/systemd/system/multi-user.target.wants/prltoolsd.service. Failed to stop prltools_updater.service: Unit prltools_updater.service not loaded. Failed to disable unit: Unit file prltools_updater.service does not exist. Failed to stop prl-x11.service: Unit prl-x11.service not loaded. Failed to disable unit: Unit file prl-x11.service does not exist. Removed /etc/systemd/system/multi-user.target.wants/prltools-reconfig.service. libglx.so is system-provided. Skipping. libGL.so.1 (x86_64) is system-provided. Skipping. libEGL.so.1 (x86_64) is system-provided. Skipping. libgbm.so.1 (x86_64) is system-provided. Skipping. Removing files according to '/var/lib/parallels-tools/.backup/.tools.list' rm /lib/x86_64-linux-gnu/libPrlWl.so.1 rm /home/parallels/Desktop/Parallels Shared Folders rm /usr/bin/prltimesync rm /usr/bin/prltoolsd rm /etc/systemd/system//prltoolsd.service rm /etc/systemd/system//prltools-reconfig.service rm /usr/bin/prlfsmountd rm /usr/bin/prlcc rm /usr/bin/prldnd rm /usr/bin/prlcp rm /usr/bin/prlsga rm /usr/bin/prlhosttime rm /usr/bin/prl_showvmcfg rm /usr/sbin/prl_nettool rm /usr/sbin/prl_snapshot rm /usr/bin/prlshprof rm /usr/bin/prlshprint rm /usr/bin/prlusmd rm /etc/xdg/autostart/prlcc.desktop rm /usr/share/gnome/autostart/prlcc.desktop rm /usr/sbin/prl-opengl-switcher.sh rm /usr/share/man/man8/mount.prl_fs.8 rm /etc/pm/sleep.d/99prltoolsd-hibernate rm /etc/udev/rules.d/99-parallels-video.rules rm /usr/bin/ptiagent rm /usr/bin/ptiagent-cmd rm /etc/xdg/autostart/ptiagent.desktop rm /usr/share/gnome/autostart/ptiagent.desktop rm /usr/share/icons/hicolor/48x48/apps/parallels-tools.png rm /usr/share/initramfs-tools/hooks/parallels_tools rm /etc/systemd/sleep.conf.d/prl-nosuspend.conf rm /etc/pm/sleep.d/99prl-nosuspend Running ldconfig... rmdir: failed to remove '/etc/prltools': No such file or directory Module parallels-tools-1.8.1.23812 for kernel 5.15.0-40-generic (x86_64). Before uninstall, this module version was ACTIVE on this kernel. prl_tg.ko: - Uninstallation - Deleting from: /lib/modules/5.15.0-40-generic/updates/dkms/ - Original module - No original module was found for this module on this kernel. - Use the dkms install command to reinstall any previous module version. prl_fs.ko: - Uninstallation - Deleting from: /lib/modules/5.15.0-40-generic/updates/dkms/ - Original module - No original module was found for this module on this kernel. - Use the dkms install command to reinstall any previous module version. prl_fs_freeze.ko: - Uninstallation - Deleting from: /lib/modules/5.15.0-40-generic/updates/dkms/ - Original module - No original module was found for this module on this kernel. - Use the dkms install command to reinstall any previous module version. prl_eth.ko: - Uninstallation - Deleting from: /lib/modules/5.15.0-40-generic/updates/dkms/ - Original module - No original module was found for this module on this kernel. - Use the dkms install command to reinstall any previous module version. depmod..... Deleting module parallels-tools-1.8.1.23812 completely from the DKMS tree. DKMS modules were removed successfully removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.prl_fs.ko.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.file.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.prl_fs.mod.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.interface.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prlfs_compat.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.super.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.inode.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.prl_fs.mod.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/Module.symvers' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prlfs.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/modules.order' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.modules.order.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.prl_fs.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.Module.symvers.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf_app.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf_strings.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf_win.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf_lin.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/Toolgate' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prltg.o.d' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/tg_test.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prltg_call.o.d' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prl_tg.mod.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prl_tg.mod.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prl_tg.ko.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/modules.order' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prl_tg.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prltg.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prltg_call.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.modules.order.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.Module.symvers.cmd' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/Interfaces/prltg.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/Interfaces/prltg_call.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Interfaces/tgreq.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Interfaces/VSockPorts.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Interfaces/Tg.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prlvid.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prlvid_common.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prlvtg.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/test/test_drm_core.sh' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/test' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prldrm.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prlvid_compat.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Interfaces/VidTg.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.prl_fs_freeze.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Module.symvers' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/modules.order' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.prl_fs_freeze.ko.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.modules.order.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.prl_fs_freeze.mod.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.Module.symvers.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.prl_fs_freeze.mod.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prlfs_freeze_compat.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze' removed '/usr/src/parallels-tools-1.8.1.23812/prl_mod.tar.gz' removed '/usr/src/parallels-tools-1.8.1.23812/Makefile.kmods' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/pvmnet.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.prl_eth.mod.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.mod.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/pvmnet.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Module.symvers' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/pvmnet_hw.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.prl_eth.mod.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.prl_eth.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.ko' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/modules.order' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Makefile.local' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.pvmnet.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.prl_eth.ko.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/ParallelsTypes.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/unpacked.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/ApiNet.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/OEMNetInterface.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/packed.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.modules.order.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/pvmeth.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/compat.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.mod' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.mod.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.Module.symvers.cmd' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_eth' removed '/usr/src/parallels-tools-1.8.1.23812/dkms.conf' removed directory '/usr/src/parallels-tools-1.8.1.23812' Start removal of prl_tg kernel module Error: could not unload prl_tg kernel module Start removal of prl_fs kernel module Error: could not unload prl_fs kernel module Start removal of prl_fs_freeze kernel module Error: could not unload prl_fs_freeze kernel module Start removal of prl_eth kernel module Error: could not unload prl_eth kernel module Start removal of prl_vid kernel module Error: could not unload prl_vid kernel module update-initramfs: Generating /boot/initrd.img-6.5.0-14-generic update-initramfs: Generating /boot/initrd.img-5.15.0-40-generic Remove kernel modules according to /var/lib/parallels-tools/.backup/.kmods.list file Remove /usr/lib/parallels-tools directory Register service to install new Guest Tools installer:%30.000000 Perform installation into the /usr/lib/parallels-tools directory installer:%40.000000 make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/6.5.0-14-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-6.5.0-14-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: *** [Makefile:234: __sub-make] Error 2 make[2]: Leaving directory '/usr/src/linux-headers-6.5.0-14-generic' make[1]: *** [Makefile:43: prl_tg] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make: *** [Makefile.kmods:49: compile] Error 2 make: Leaving directory '/usr/lib/parallels-tools/kmods' Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to upgrade Parallels Guest Tools! Trying to restore previous Parallels Guest Tools installation... Reinstalling previous version '1.8.1.23812' from backup '/tmp/prltools-backup-Rxb3BQ.tar.gz' -------------------------------------------------------- Started installation of Parallels Guest Tools version '1.8.1.23812' Started installation of Parallels Guest Tools version '1.8.1.23812' modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 09:40:49 CET 2024 Start installation or upgrade of Guest Tools Mon Jan 29 09:40:49 CET 2024 Start installation or upgrade of Guest Tools Installed Guest Tools were not found Register service to install new Guest Tools Perform installation into the /usr/lib/parallels-tools directory make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/6.5.0-14-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-6.5.0-14-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: Leaving directory '/usr/src/linux-headers-6.5.0-14-generic' make[2]: *** [Makefile:234: __sub-make] Error 2 make[2]: *** [Makefile:234: __sub-make] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make[1]: *** [Makefile:43: prl_tg] Error 2 make[1]: *** [Makefile:43: prl_tg] Error 2 make: Leaving directory '/usr/lib/parallels-tools/kmods' make: *** [Makefile.kmods:49: compile] Error 2 make: *** [Makefile.kmods:49: compile] Error 2 Error: could not build kernel modules Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to install Parallels Guest Tools! Error: failed to install Parallels Guest Tools! -------------------------------------------------------- Failed to restore previous version '1.8.1.23812' 2024-01-29T09:52:52+0100: Parallels Tools 1.8.1-23812 Installer started. 2024-01-29T09:52:52+0100: Failed to setup console printk level. 2024-01-29T09:52:54+0100: execCmd: ./install --check [0] 2024-01-29T09:52:54+0100: execCmd: ./installer/detect-xserver.sh -v >/dev/null 2>&1 [0] 2024-01-29T09:52:59+0100: execCmd: ./installer/pm.sh --check gtools [0] Started installation of Parallels Guest Tools version '1.8.1.23812' modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 09:53:02 CET 2024 Start installation or upgrade of Guest Tools Installed Guest Tools were not found Register service to install new Guest Tools Perform installation into the /usr/lib/parallels-tools directory make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/6.5.0-14-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-6.5.0-14-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: Leaving directory '/usr/src/linux-headers-6.5.0-14-generic' make[2]: *** [Makefile:234: __sub-make] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make[1]: *** [Makefile:43: prl_tg] Error 2 make: Leaving directory '/usr/lib/parallels-tools/kmods' make: *** [Makefile.kmods:49: compile] Error 2 Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to install Parallels Guest Tools! 2024-01-29T09:53:03+0100: Started installation of Parallels Guest Tools version '1.8.1.23812' modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 09:53:02 CET 2024 Start installation or upgrade of Guest Tools warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: *** [Makefile:234: __sub-make] Error 2 make[1]: *** [Makefile:43: prl_tg] Error 2 make: *** [Makefile.kmods:49: compile] Error 2 Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to install Parallels Guest Tools! 2024-01-29T09:53:03+0100: execCmd: ./install --install [167] 2024-01-29T09:53:03+0100: Error: An error occurred when installing Parallels Tools.
And if I set gcc to 12.30: '/usr/bin/ptiagent' -> '/usr/lib/parallels-tools/installer/ptiagent-wrapper.sh' '/usr/bin/ptiagent-cmd' -> '/usr/lib/parallels-tools/installer/ptiagent-cmd' '/etc/xdg/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop' '/usr/share/gnome/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop' make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20220706 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20220706 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20220706 4: 1.10.2 MODPOST /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||: cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc KBUILD_EXTRA_SYMBOLS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.o MODPOST /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' cd prl_eth/pvmnet && make CC=cc Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko due to unavailability of vmlinux make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o MODPOST /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko due to unavailability of vmlinux cd prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o MODPOST /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' make: Leaving directory '/usr/lib/parallels-tools/kmods' Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko due to unavailability of vmlinux Start installation of prl_tg kernel module Start installation of prl_fs kernel module Start installation of prl_fs_freeze kernel module Start installation of prl_eth kernel module Started installation of Parallels Guest Tools version '1.8.1.23812' Installation of Parallels Guest Tools version '18.0.0.52893' was found. Created previous version backup in '/tmp/prltools-backup-Xk6pk6.tar.gz' installer:%0.000000 Wed Jan 24 00:19:31 +04 2024 Start installation or upgrade of Guest Tools installer:%10.000000 installer:%20.000000 Found Guest Tools directory: /usr/lib/parallels-tools Failed to stop prltoolsd.service: Unit prltoolsd.service not loaded. Failed to disable unit: Unit file prltoolsd.service does not exist. Failed to stop prltools_updater.service: Unit prltools_updater.service not loaded. Failed to disable unit: Unit file prltools_updater.service does not exist. Failed to stop prl-x11.service: Unit prl-x11.service not loaded. Failed to disable unit: Unit file prl-x11.service does not exist. Failed to stop prltools-reconfig.service: Unit prltools-reconfig.service not loaded. Failed to disable unit: Unit file prltools-reconfig.service does not exist. head: cannot open '/var/lib/parallels-tools/.backup/.psf' for reading: No such file or directory rmdir: failed to remove '': No such file or directory grep: /var/lib/parallels-tools/.backup/.psf: No such file or directory /tmp/PrlToolsPackages/installer/install-cli.sh: line 1018: /usr/sbin/prl-opengl-switcher.sh: No such file or directory Removing files according to '/var/lib/parallels-tools/.backup/.tools.list' rm /usr/bin/ptiagent rm /usr/bin/ptiagent-cmd rm /etc/xdg/autostart/ptiagent.desktop rm /usr/share/gnome/autostart/ptiagent.desktop Running ldconfig... rmdir: failed to remove '/etc/prltools': No such file or directory Start removal of prl_tg kernel module Error: could not unload prl_tg kernel module Start removal of prl_fs kernel module Error: could not unload prl_fs kernel module Start removal of prl_fs_freeze kernel module Error: could not unload prl_fs_freeze kernel module Start removal of prl_eth kernel module Error: could not unload prl_eth kernel module Start removal of prl_vid kernel module Error: could not unload prl_vid kernel module update-initramfs: Generating /boot/initrd.img-5.15.0-40-generic Remove kernel modules according to /var/lib/parallels-tools/.backup/.kmods.list file Remove /usr/lib/parallels-tools directory Register service to install new Guest Tools installer:%30.000000 Perform installation into the /usr/lib/parallels-tools directory installer:%40.000000 make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240124 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240124 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o 1: /lib/modules/5.15.0-40-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240124 4: 1.10.2 MODPOST /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' cp -f prl_tg/Toolgate/Guest/Linux/prl_tg/*.symvers prl_fs/SharedFolders/Guest/Linux/prl_fs ||: cd prl_fs/SharedFolders/Guest/Linux/prl_fs && make CC=cc KBUILD_EXTRA_SYMBOLS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.o CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.o MODPOST /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs/SharedFolders/Guest/Linux/prl_fs' cd prl_eth/pvmnet && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet CC=cc make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o MODPOST /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet' cd prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' make -C /lib/modules/5.15.0-40-generic/build M=/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-5.15.0-40-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: gcc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 You are using: cc (Ubuntu 11.2.0-19ubuntu1) 11.2.0 CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o MODPOST /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Module.symvers CC [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.o LD [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko BTF [M] /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko Skipping BTF generation for /usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko due to unavailability of vmlinux make[2]: Leaving directory '/usr/src/linux-headers-5.15.0-40-generic' make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' make: Leaving directory '/usr/lib/parallels-tools/kmods' Start installation of prl_tg kernel module Start installation of prl_fs kernel module Start installation of prl_fs_freeze kernel module Start installation of prl_eth kernel module Creating symlink /var/lib/dkms/parallels-tools/1.8.1.23812/source -> /usr/src/parallels-tools-1.8.1.23812 DKMS modules were added successfully DKMS modules for kernel 5.15.0-40-generic were built successfully DKMS modules for kernel 5.15.0-40-generic were installed successfully installer:%50.000000 installer:%60.000000 installer:%70.000000 Installing libPrlWl.so.1 (x86_64) ... '/usr/lib/parallels-tools/tools/tools64/lib/libPrlWl.so.1.0.0' -> '/lib/x86_64-linux-gnu/libPrlWl.so.1' Running ldconfig... '/home/parallels/Desktop/Parallels Shared Folders' -> '/media/psf' '/usr/lib/parallels-tools/tools/tools64/bin/prltimesync' -> '/usr/bin/prltimesync' '/usr/lib/parallels-tools/tools/tools64/bin/prltoolsd' -> '/usr/bin/prltoolsd' '/tmp/PrlToolsPackages/installer/prltoolsd.service' -> '/etc/systemd/system//prltoolsd.service' Created symlink /etc/systemd/system/multi-user.target.wants/prltoolsd.service -> /etc/systemd/system/prltoolsd.service. '/tmp/PrlToolsPackages/installer/prltools-reconfig.service' -> '/etc/systemd/system//prltools-reconfig.service' Created symlink /etc/systemd/system/multi-user.target.wants/prltools-reconfig.service -> /etc/systemd/system/prltools-reconfig.service. '/usr/lib/parallels-tools/tools/prlfsmountd.sh' -> '/usr/bin/prlfsmountd' Warning: no semanage found in system Not changing type for /usr/lib/parallels-tools/tools/../installer. '/usr/lib/parallels-tools/tools/tools64/bin/prlcc' -> '/usr/bin/prlcc' '/usr/lib/parallels-tools/tools/tools64/bin/prldnd' -> '/usr/bin/prldnd' '/usr/lib/parallels-tools/tools/tools64/bin/prlcp' -> '/usr/bin/prlcp' '/usr/lib/parallels-tools/tools/tools64/bin/prlsga' -> '/usr/bin/prlsga' '/usr/lib/parallels-tools/tools/tools64/bin/prlhosttime' -> '/usr/bin/prlhosttime' '/usr/lib/parallels-tools/tools/tools64/bin/prl_showvmcfg' -> '/usr/bin/prl_showvmcfg' '/usr/lib/parallels-tools/tools/tools64/sbin/prl_nettool' -> '/usr/sbin/prl_nettool' '/usr/lib/parallels-tools/tools/tools64/sbin/prl_snapshot' -> '/usr/sbin/prl_snapshot' '/usr/lib/parallels-tools/tools/tools64/bin/prlshprof' -> '/usr/bin/prlshprof' '/usr/lib/parallels-tools/tools/tools64/bin/prlshprint' -> '/usr/bin/prlshprint' '/usr/lib/parallels-tools/tools/tools64/bin/prlusmd' -> '/usr/bin/prlusmd' '/etc/xdg/autostart/prlcc.desktop' -> '/usr/lib/parallels-tools/tools/prlcc.desktop' '/usr/share/gnome/autostart/prlcc.desktop' -> '/usr/lib/parallels-tools/tools/prlcc.desktop' '/usr/lib/parallels-tools/tools/tools64/sbin/prl-opengl-switcher.sh' -> '/usr/sbin/prl-opengl-switcher.sh' '/usr/lib/parallels-tools/tools/mount.prl_fs.8' -> '/usr/share/man/man8/mount.prl_fs.8' '/usr/lib/parallels-tools/tools/99prltoolsd-hibernate' -> '/etc/pm/sleep.d/99prltoolsd-hibernate' '/usr/lib/parallels-tools/tools/parallels-video.rules' -> '/etc/udev/rules.d/99-parallels-video.rules' '/usr/bin/ptiagent' -> '/usr/lib/parallels-tools/installer/ptiagent-wrapper.sh' '/usr/bin/ptiagent-cmd' -> '/usr/lib/parallels-tools/installer/ptiagent-cmd' '/etc/xdg/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop' '/usr/share/gnome/autostart/ptiagent.desktop' -> '/usr/lib/parallels-tools/tools/ptiagent.desktop' '/usr/lib/parallels-tools/tools/parallels-tools.png' -> '/usr/share/icons/hicolor/48x48/apps/parallels-tools.png' Perform initramfs update. '/tmp/PrlToolsPackages/installer/parallels_tools.initramfs-hook' -> '/usr/share/initramfs-tools/hooks/parallels_tools' update-initramfs: Generating /boot/initrd.img-5.15.0-40-generic installer:%80.000000 Send installed Parallels Tools version to dispatcher. installer:%90.000000 >>> Postinstall Writing OS version and Xorg version Enabling PRL_GL Starting prltoolsd service: Mask suspend service unit (since virtio-gpu doesn't support suspend/resume): '/usr/lib/parallels-tools/tools/prl-nosuspend.conf' -> '/etc/systemd/sleep.conf.d/prl-nosuspend.conf' '/usr/lib/parallels-tools/tools/99prl-nosuspend' -> '/etc/pm/sleep.d/99prl-nosuspend' installer:%100.000000 Parallels Guest Tools were upgraded successfully! Please, reboot your OS to finish upgrade of Parallels Guest Tools. Started installation of Parallels Guest Tools version '1.8.1.23812' Installation of Parallels Guest Tools version '1.8.1.23812' was found. Created previous version backup in '/tmp/prltools-backup-Rxb3BQ.tar.gz' installer:%0.000000 modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 09:39:56 CET 2024 Start installation or upgrade of Guest Tools installer:%10.000000 installer:%20.000000 Found Guest Tools directory: /usr/lib/parallels-tools Removed /etc/systemd/system/multi-user.target.wants/prltoolsd.service. Failed to stop prltools_updater.service: Unit prltools_updater.service not loaded. Failed to disable unit: Unit file prltools_updater.service does not exist. Failed to stop prl-x11.service: Unit prl-x11.service not loaded. Failed to disable unit: Unit file prl-x11.service does not exist. Removed /etc/systemd/system/multi-user.target.wants/prltools-reconfig.service. libglx.so is system-provided. Skipping. libGL.so.1 (x86_64) is system-provided. Skipping. libEGL.so.1 (x86_64) is system-provided. Skipping. libgbm.so.1 (x86_64) is system-provided. Skipping. Removing files according to '/var/lib/parallels-tools/.backup/.tools.list' rm /lib/x86_64-linux-gnu/libPrlWl.so.1 rm /home/parallels/Desktop/Parallels Shared Folders rm /usr/bin/prltimesync rm /usr/bin/prltoolsd rm /etc/systemd/system//prltoolsd.service rm /etc/systemd/system//prltools-reconfig.service rm /usr/bin/prlfsmountd rm /usr/bin/prlcc rm /usr/bin/prldnd rm /usr/bin/prlcp rm /usr/bin/prlsga rm /usr/bin/prlhosttime rm /usr/bin/prl_showvmcfg rm /usr/sbin/prl_nettool rm /usr/sbin/prl_snapshot rm /usr/bin/prlshprof rm /usr/bin/prlshprint rm /usr/bin/prlusmd rm /etc/xdg/autostart/prlcc.desktop rm /usr/share/gnome/autostart/prlcc.desktop rm /usr/sbin/prl-opengl-switcher.sh rm /usr/share/man/man8/mount.prl_fs.8 rm /etc/pm/sleep.d/99prltoolsd-hibernate rm /etc/udev/rules.d/99-parallels-video.rules rm /usr/bin/ptiagent rm /usr/bin/ptiagent-cmd rm /etc/xdg/autostart/ptiagent.desktop rm /usr/share/gnome/autostart/ptiagent.desktop rm /usr/share/icons/hicolor/48x48/apps/parallels-tools.png rm /usr/share/initramfs-tools/hooks/parallels_tools rm /etc/systemd/sleep.conf.d/prl-nosuspend.conf rm /etc/pm/sleep.d/99prl-nosuspend Running ldconfig... rmdir: failed to remove '/etc/prltools': No such file or directory Module parallels-tools-1.8.1.23812 for kernel 5.15.0-40-generic (x86_64). Before uninstall, this module version was ACTIVE on this kernel. prl_tg.ko: - Uninstallation - Deleting from: /lib/modules/5.15.0-40-generic/updates/dkms/ - Original module - No original module was found for this module on this kernel. - Use the dkms install command to reinstall any previous module version. prl_fs.ko: - Uninstallation - Deleting from: /lib/modules/5.15.0-40-generic/updates/dkms/ - Original module - No original module was found for this module on this kernel. - Use the dkms install command to reinstall any previous module version. prl_fs_freeze.ko: - Uninstallation - Deleting from: /lib/modules/5.15.0-40-generic/updates/dkms/ - Original module - No original module was found for this module on this kernel. - Use the dkms install command to reinstall any previous module version. prl_eth.ko: - Uninstallation - Deleting from: /lib/modules/5.15.0-40-generic/updates/dkms/ - Original module - No original module was found for this module on this kernel. - Use the dkms install command to reinstall any previous module version. depmod..... Deleting module parallels-tools-1.8.1.23812 completely from the DKMS tree. DKMS modules were removed successfully removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.prl_fs.ko.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.file.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.prl_fs.mod.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.interface.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prlfs_compat.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.super.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.inode.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.prl_fs.mod.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/Module.symvers' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prlfs.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/modules.order' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/inode.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.modules.order.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.ko' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.prl_fs.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/file.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/.Module.symvers.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/interface.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/prl_fs.mod.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs/super.o' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux/prl_fs' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest/Linux' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Guest' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf_app.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf_strings.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf_win.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces/sf_lin.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs/SharedFolders' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs/Toolgate' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prltg.o.d' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.mod' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/tg_test.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/Module.symvers' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prltg_call.o.d' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prl_tg.mod.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prl_tg.ko' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prl_tg.mod.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prl_tg.ko.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/modules.order' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prl_tg.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prltg.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.prltg_call.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.modules.order.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg/.Module.symvers.cmd' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/prl_tg' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/Interfaces/prltg.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/Interfaces/prltg_call.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Linux' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Interfaces/tgreq.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Guest' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Interfaces/VSockPorts.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Interfaces/Tg.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg/Toolgate' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_tg' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prlvid.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prlvid_common.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prlvtg.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/test/test_drm_core.sh' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/test' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prldrm.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod/prlvid_compat.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux/kmod' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest/Linux' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Guest' removed '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Interfaces/VidTg.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video/Interfaces' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid/Video' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_vid' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.prl_fs_freeze.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Module.symvers' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.ko' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/modules.order' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prl_fs_freeze.mod' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.prl_fs_freeze.ko.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.modules.order.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.prl_fs_freeze.mod.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.Module.symvers.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/.prl_fs_freeze.mod.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze/prlfs_freeze_compat.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux/prl_freeze' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest/Linux' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot/Guest' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze/Snapshot' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_fs_freeze' removed '/usr/src/parallels-tools-1.8.1.23812/prl_mod.tar.gz' removed '/usr/src/parallels-tools-1.8.1.23812/Makefile.kmods' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/pvmnet.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.prl_eth.mod.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.mod.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/pvmnet.c' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Module.symvers' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/pvmnet_hw.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.prl_eth.mod.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Makefile' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.prl_eth.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.ko' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/modules.order' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Makefile.local' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.pvmnet.o.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.prl_eth.ko.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/ParallelsTypes.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/unpacked.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/ApiNet.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/OEMNetInterface.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces/packed.h' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/Interfaces' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.modules.order.cmd' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/pvmeth.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/compat.h' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.mod' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/prl_eth.mod.o' removed '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet/.Module.symvers.cmd' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_eth/pvmnet' removed directory '/usr/src/parallels-tools-1.8.1.23812/prl_eth' removed '/usr/src/parallels-tools-1.8.1.23812/dkms.conf' removed directory '/usr/src/parallels-tools-1.8.1.23812' Start removal of prl_tg kernel module Error: could not unload prl_tg kernel module Start removal of prl_fs kernel module Error: could not unload prl_fs kernel module Start removal of prl_fs_freeze kernel module Error: could not unload prl_fs_freeze kernel module Start removal of prl_eth kernel module Error: could not unload prl_eth kernel module Start removal of prl_vid kernel module Error: could not unload prl_vid kernel module update-initramfs: Generating /boot/initrd.img-6.5.0-14-generic update-initramfs: Generating /boot/initrd.img-5.15.0-40-generic Remove kernel modules according to /var/lib/parallels-tools/.backup/.kmods.list file Remove /usr/lib/parallels-tools directory Register service to install new Guest Tools installer:%30.000000 Perform installation into the /usr/lib/parallels-tools directory installer:%40.000000 make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/6.5.0-14-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-6.5.0-14-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: *** [Makefile:234: __sub-make] Error 2 make[2]: Leaving directory '/usr/src/linux-headers-6.5.0-14-generic' make[1]: *** [Makefile:43: prl_tg] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make: *** [Makefile.kmods:49: compile] Error 2 make: Leaving directory '/usr/lib/parallels-tools/kmods' Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to upgrade Parallels Guest Tools! Trying to restore previous Parallels Guest Tools installation... Reinstalling previous version '1.8.1.23812' from backup '/tmp/prltools-backup-Rxb3BQ.tar.gz' -------------------------------------------------------- Started installation of Parallels Guest Tools version '1.8.1.23812' Started installation of Parallels Guest Tools version '1.8.1.23812' modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 09:40:49 CET 2024 Start installation or upgrade of Guest Tools Mon Jan 29 09:40:49 CET 2024 Start installation or upgrade of Guest Tools Installed Guest Tools were not found Register service to install new Guest Tools Perform installation into the /usr/lib/parallels-tools directory make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/6.5.0-14-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-6.5.0-14-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: Leaving directory '/usr/src/linux-headers-6.5.0-14-generic' make[2]: *** [Makefile:234: __sub-make] Error 2 make[2]: *** [Makefile:234: __sub-make] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make[1]: *** [Makefile:43: prl_tg] Error 2 make[1]: *** [Makefile:43: prl_tg] Error 2 make: Leaving directory '/usr/lib/parallels-tools/kmods' make: *** [Makefile.kmods:49: compile] Error 2 make: *** [Makefile.kmods:49: compile] Error 2 Error: could not build kernel modules Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to install Parallels Guest Tools! Error: failed to install Parallels Guest Tools! -------------------------------------------------------- Failed to restore previous version '1.8.1.23812' 2024-01-29T09:52:52+0100: Parallels Tools 1.8.1-23812 Installer started. 2024-01-29T09:52:52+0100: Failed to setup console printk level. 2024-01-29T09:52:54+0100: execCmd: ./install --check [0] 2024-01-29T09:52:54+0100: execCmd: ./installer/detect-xserver.sh -v >/dev/null 2>&1 [0] 2024-01-29T09:52:59+0100: execCmd: ./installer/pm.sh --check gtools [0] Started installation of Parallels Guest Tools version '1.8.1.23812' modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 09:53:02 CET 2024 Start installation or upgrade of Guest Tools Installed Guest Tools were not found Register service to install new Guest Tools Perform installation into the /usr/lib/parallels-tools directory make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/6.5.0-14-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-6.5.0-14-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: Leaving directory '/usr/src/linux-headers-6.5.0-14-generic' make[2]: *** [Makefile:234: __sub-make] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make[1]: *** [Makefile:43: prl_tg] Error 2 make: Leaving directory '/usr/lib/parallels-tools/kmods' make: *** [Makefile.kmods:49: compile] Error 2 Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to install Parallels Guest Tools! 2024-01-29T09:53:03+0100: Started installation of Parallels Guest Tools version '1.8.1.23812' modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 09:53:02 CET 2024 Start installation or upgrade of Guest Tools warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 11.4.0-1ubuntu1~22.04) 11.4.0 cc: error: unrecognized command-line option '-ftrivial-auto-var-init=zero' make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: *** [Makefile:234: __sub-make] Error 2 make[1]: *** [Makefile:43: prl_tg] Error 2 make: *** [Makefile.kmods:49: compile] Error 2 Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to install Parallels Guest Tools! 2024-01-29T09:53:03+0100: execCmd: ./install --install [167] 2024-01-29T09:53:03+0100: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information. 2024-01-29T09:58:23+0100: Exiting with code 1 2024-01-29T10:01:57+0100: Parallels Tools 1.8.1-23812 Installer started. 2024-01-29T10:01:57+0100: Failed to setup console printk level. 2024-01-29T10:01:58+0100: execCmd: ./install --check [0] 2024-01-29T10:01:58+0100: execCmd: ./installer/detect-xserver.sh -v >/dev/null 2>&1 [0] 2024-01-29T10:02:03+0100: execCmd: ./installer/pm.sh --check gtools [0] Started installation of Parallels Guest Tools version '1.8.1.23812' modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 10:02:07 CET 2024 Start installation or upgrade of Guest Tools Installed Guest Tools were not found Register service to install new Guest Tools Perform installation into the /usr/lib/parallels-tools directory make: Entering directory '/usr/lib/parallels-tools/kmods' Will use compiler CC="cc". Compiler version "cc (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0" cd prl_tg/Toolgate/Guest/Linux/prl_tg && make CC=cc make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 Start compile prl_tg... make -C /lib/modules/6.5.0-14-generic/build M=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg CC=cc modules make[2]: Entering directory '/usr/src/linux-headers-6.5.0-14-generic' warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 1: /lib/modules/6.5.0-14-generic/build 2: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg 3: 20240129 4: 1.10.2 CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o In file included from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:25, from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:11: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c: In function 'tg_req_map_user_pages': /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h:63:17: error: too many arguments to function 'get_user_pages' 63 | get_user_pages(_1, _2, (_3) ? FOLL_WRITE : 0, _4, _5) | ^~~~~~~~~~~~~~ /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:126:15: note: in expansion of macro 'prl_get_user_pages' 126 | got = prl_get_user_pages( | ^~~~~~~~~~~~~~~~~~ In file included from ./include/linux/scatterlist.h:8, from ./include/linux/dmapool.h:14, from ./include/linux/pci.h:1623, from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:7: ./include/linux/mm.h:2430:6: note: declared here 2430 | long get_user_pages(unsigned long start, unsigned long nr_pages, | ^~~~~~~~~~~~~~ make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: Leaving directory '/usr/src/linux-headers-6.5.0-14-generic' make[2]: *** [Makefile:234: __sub-make] Error 2 make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' make[1]: *** [Makefile:43: prl_tg] Error 2 make: Leaving directory '/usr/lib/parallels-tools/kmods' make: *** [Makefile.kmods:49: compile] Error 2 Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to install Parallels Guest Tools! 2024-01-29T10:02:09+0100: Started installation of Parallels Guest Tools version '1.8.1.23812' modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Mon Jan 29 10:02:07 CET 2024 Start installation or upgrade of Guest Tools warning: the compiler differs from the one used to build the kernel The kernel was built by: x86_64-linux-gnu-gcc-12 (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 You are using: cc (Ubuntu 12.3.0-1ubuntu1~22.04) 12.3.0 In file included from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_common.h:25, from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:11: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c: In function 'tg_req_map_user_pages': /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h:63:17: error: too many arguments to function 'get_user_pages' 63 | get_user_pages(_1, _2, (_3) ? FOLL_WRITE : 0, _4, _5) | ^~~~~~~~~~~~~~ /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:126:15: note: in expansion of macro 'prl_get_user_pages' 126 | got = prl_get_user_pages( | ^~~~~~~~~~~~~~~~~~ In file included from ./include/linux/scatterlist.h:8, from ./include/linux/dmapool.h:14, from ./include/linux/pci.h:1623, from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.c:7: ./include/linux/mm.h:2430:6: note: declared here 2430 | long get_user_pages(unsigned long start, unsigned long nr_pages, | ^~~~~~~~~~~~~~ make[4]: *** [scripts/Makefile.build:251: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_call.o] Error 1 make[3]: *** [/usr/src/linux-headers-6.5.0-14-generic/Makefile:2037: /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2 make[2]: *** [Makefile:234: __sub-make] Error 2 make[1]: *** [Makefile:43: prl_tg] Error 2 make: *** [Makefile.kmods:49: compile] Error 2 Error: could not build kernel modules modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic modprobe: FATAL: Module prl_tg not found in directory /lib/modules/6.5.0-14-generic Error: failed to install Parallels Guest Tools! 2024-01-29T10:02:09+0100: execCmd: ./install --install [167] 2024-01-29T10:02:09+0100: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information. 2024-01-29T10:02:16+0100: Exiting with code 1
Hello, As a possible solution, kindly follow the below steps, to download and install the latest build of Parallels Desktop: 1. Open Finder > Select Application > Right Click on Parallels Desktop and select Move to Bin to uninstall it. (Don't worry, this won't affect your Virtual Machines) 2. Download and install the latest build of Parallels Desktop using the link: https://download.parallels.com/desktop/v19/19.2.1-54832/ParallelsDesktop-19.2.1-54832.dmg 3. Try reinstalling Parallels Tools again using the help of this article. If the issues still persists, for us to further investigate this issue, while reproducing the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post. Thank you.
