Can't install Parallels Tools to Ubuntu 13.04 (using Build 7.0.15107_

[RobinN]

When I run the install scripts it exists with an error and give the following install log...
2013-07-05T08:01:01-0700:

Parallels Tools 7.0.15107.796624 Installer started.
2013-07-05T08:01:05-0700: execCmd: ./installer/pm.sh check_guest_tools 2>&1 [1]
2013-07-05T08:01:11-0700: Hit http://extras.ubuntu.com raring Release.gpg
Hit http://mirror.ox.ac.uk raring Release.gpg
Hit http://extras.ubuntu.com raring Release
Hit http://mirror.ox.ac.uk raring-updates Release.gpg
Hit http://mirror.ox.ac.uk raring-backports Release.gpg
Hit http://mirror.ox.ac.uk raring-security Release.gpg
Hit http://mirror.ox.ac.uk raring Release
Hit http://mirror.ox.ac.uk raring-updates Release
Hit http://extras.ubuntu.com raring/main Sources
Hit http://extras.ubuntu.com raring/main i386 Packages
Hit http://mirror.ox.ac.uk raring-backports Release
Hit http://mirror.ox.ac.uk raring-security Release
Hit http://mirror.ox.ac.uk raring/main Sources
Hit http://mirror.ox.ac.uk raring/restricted Sources
Hit http://mirror.ox.ac.uk raring/universe Sources
Hit http://mirror.ox.ac.uk raring/multiverse Sources
Hit http://mirror.ox.ac.uk raring/main i386 Packages
Hit http://mirror.ox.ac.uk raring/restricted i386 Packages
Ign http://extras.ubuntu.com raring/main Translation-en_US
Hit http://mirror.ox.ac.uk raring/universe i386 Packages
Ign http://extras.ubuntu.com raring/main Translation-en
Hit http://mirror.ox.ac.uk raring/multiverse i386 Packages
Hit http://mirror.ox.ac.uk raring/main Translation-en
Hit http://mirror.ox.ac.uk raring/multiverse Translation-en
Hit http://mirror.ox.ac.uk raring/restricted Translation-en
Hit http://mirror.ox.ac.uk raring/universe Translation-en
Hit http://mirror.ox.ac.uk raring-updates/main Sources
Hit http://mirror.ox.ac.uk raring-updates/restricted Sources
Hit http://mirror.ox.ac.uk raring-updates/universe Sources
Hit http://mirror.ox.ac.uk raring-updates/multiverse Sources
Hit http://mirror.ox.ac.uk raring-updates/main i386 Packages
Hit http://mirror.ox.ac.uk raring-updates/restricted i386 Packages
Hit http://mirror.ox.ac.uk raring-updates/universe i386 Packages
Hit http://mirror.ox.ac.uk raring-updates/multiverse i386 Packages
Hit http://mirror.ox.ac.uk raring-updates/main Translation-en
Hit http://mirror.ox.ac.uk raring-updates/multiverse Translation-en
Hit http://mirror.ox.ac.uk raring-updates/restricted Translation-en
Hit http://mirror.ox.ac.uk raring-updates/universe Translation-en
Hit http://mirror.ox.ac.uk raring-backports/main Sources
Hit http://mirror.ox.ac.uk raring-backports/restricted Sources
Hit http://mirror.ox.ac.uk raring-backports/universe Sources
Hit http://mirror.ox.ac.uk raring-backports/multiverse Sources
Hit http://mirror.ox.ac.uk raring-backports/main i386 Packages
Hit http://mirror.ox.ac.uk raring-backports/restricted i386 Packages
Hit http://mirror.ox.ac.uk raring-backports/universe i386 Packages
Hit http://mirror.ox.ac.uk raring-backports/multiverse i386 Packages
Hit http://mirror.ox.ac.uk raring-backports/main Translation-en
Hit http://mirror.ox.ac.uk raring-backports/multiverse Translation-en
Hit http://mirror.ox.ac.uk raring-backports/restricted Translation-en
Hit http://mirror.ox.ac.uk raring-backports/universe Translation-en
Hit http://mirror.ox.ac.uk raring-security/main Sources
Hit http://mirror.ox.ac.uk raring-security/restricted Sources
Hit http://mirror.ox.ac.uk raring-security/universe Sources
Hit http://mirror.ox.ac.uk raring-security/multiverse Sources
Hit http://mirror.ox.ac.uk raring-security/main i386 Packages
Hit http://mirror.ox.ac.uk raring-security/restricted i386 Packages
Hit http://mirror.ox.ac.uk raring-security/universe i386 Packages
Hit http://mirror.ox.ac.uk raring-security/multiverse i386 Packages
Hit http://mirror.ox.ac.uk raring-security/main Translation-en
Hit http://mirror.ox.ac.uk raring-security/multiverse Translation-en
Hit http://mirror.ox.ac.uk raring-security/restricted Translation-en
Hit http://mirror.ox.ac.uk raring-security/universe Translation-en
Ign http://mirror.ox.ac.uk raring/main Translation-en_US
Ign http://mirror.ox.ac.uk raring/multiverse Translation-en_US
Ign http://mirror.ox.ac.uk raring/restricted Translation-en_US
Ign http://mirror.ox.ac.uk raring/universe Translation-en_US
Ign http://mirror.ox.ac.uk raring-updates/main Translation-en_US
Ign http://mirror.ox.ac.uk raring-updates/multiverse Translation-en_US
Ign http://mirror.2013-07-05T08:01:18-0700: ox.ac.uk raring-updates/restricted Translation-en_US
Ign http://mirror.ox.ac.uk raring-updates/universe Translation-en_US
Ign http://mirror.ox.ac.uk raring-backports/main Translation-en_US
Ign http://mirror.ox.ac.uk raring-backports/multiverse Translation-en_US
Ign http://mirror.ox.ac.uk raring-backports/restricted Translation-en_US
Ign http://mirror.ox.ac.uk raring-backports/universe Translation-en_US
Ign http://mirror.ox.ac.uk raring-security/main Translation-en_US
Ign http://mirror.ox.ac.uk raring-security/multiverse Translation-en_US
Ign http://mirror.ox.ac.uk raring-security/restricted Translation-en_US
Ign http://mirror.ox.ac.uk raring-security/universe Translation-en_US
Reading package lists...
Return code from apt-get update is 0
2013-07-05T08:01:18-0700: execCmd: ./installer/pm.sh download_guest_tools 2>&1 [0]

Fri Jul 5 08:01:19 PDT 2013
Start installation or upgrade of Guest Tools
Installed Guest Tools were not found
Perform installation into the /usr/lib/parallels-tools directory
cat: /usr/lib/parallels-tools/kmods/../version: No such file or directory
Start installation of prl_eth kernel module
awk: cannot open /lib/modules/3.8.0-26-generic/build/include/linux/version.h (No such file or directory)
/bin/sh: 1: [: -ge: unexpected operator
make: Entering directory `/usr/lib/parallels-tools/kmods'
cd prl_eth/pvmnet && make
awk: cannot open /lib/modules/3.8.0-26-generic/build/include/linux/version.h (No such file or directory)
/bin/sh: 1: [: -ge: unexpected operator
/bin/sh: 1: [: -ge: unexpected operator
make[1]: Entering directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
Makefile:41: *** Unsupported kernel version in /lib/modules/3.8.0-26-generic/build. Stop.
make[1]: Leaving directory `/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
make: *** [all] Error 2
make: Leaving directory `/usr/lib/parallels-tools/kmods'
Error: could not build kernel modules
Error: failed to install kernel modules
2013-07-05T08:01:19-0700: execCmd: ./install --install [143]
2013-07-05T08:01:19-0700: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2013-07-05T08:01:23-0700: Exiting with code 1

It can't find a necessary header file here: cannot open /lib/modules/3.8.0-26-generic/build/include/linux/version.h (No such file or directory)
The dire tory is there with files in it, but not the version.h header

Anyone any ideas how I can get this working?

 

[kl1234]

Have exactly the same issue trying to install Parallels Tools in my Linux Mint 15 KDE VM running on Parallels 7. I sure hope someone here can help.

 

[millix]

There is no support for Linux kernels more recent than 3.5.0 in Ubuntu under Parallels 7.

One solution is to install linux-image-3.5.0-X-generic along with linux-headers-3.5.0-X-generic, where "X" is the most recent in that series (40 at the time of this writing). Then reboot into that version of the kernel, then re-install Parallels Tools. (Then delete the 3.8.0 kernel image and headers and "hold" the 3.5.0 versions in your package manager.)

And ff you want accelerated X11 support, you'll also have to downgrade all of the xorg packages to the 1.11.x versions and reboot, then reinstall Parallels Tools to get accelerated 2D and 3D support.

An alternate, if you want 3.8.0 kernel support and/or don't want to downgrade the Xorg packages, you can grab a demo version of Parallels 8, extract the prl-tools-lin.iso from the package, mount that ISO in your VM and install that version of Parallels Tools. I've tried that and it mostly works, but it runs slower than just downgrading the kernel and Xorg versions to supported revs under Parallels 7.

 

[ChendraH]

There is no support for Linux kernels more recent than 3.5.0 in Ubuntu under Parallels 7.

One solution is to install linux-image-3.5.0-X-generic along with linux-headers-3.5.0-X-generic, where "X" is the most recent in that series (40 at the time of this writing). Then reboot into that version of the kernel, then re-install Parallels Tools. (Then delete the 3.8.0 kernel image and headers and "hold" the 3.5.0 versions in your package manager.)

And ff you want accelerated X11 support, you'll also have to downgrade all of the xorg packages to the 1.11.x versions and reboot, then reinstall Parallels Tools to get accelerated 2D and 3D support.

An alternate, if you want 3.8.0 kernel support and/or don't want to downgrade the Xorg packages, you can grab a demo version of Parallels 8, extract the prl-tools-lin.iso from the package, mount that ISO in your VM and install that version of Parallels Tools. I've tried that and it mostly works, but it runs slower than just downgrading the kernel and Xorg versions to supported revs under Parallels 7.

I also encounter the same problem. I think Parallel 7 should support Ubuntu 13.04, because the following url: http://kb.parallels.com/en/113394 explains how to install Parallels tool for Ubuntu 12.04 and 13.04. The page said that the procedure is for Parallels Desktop 5, 6, 7, and 8.

 

[millix]

Doesn't work for me, not while using "raring-backports" and "raring-updates" as binary sources. Parallels Tools 7 doesn't build kernel modules for 3.8.0 kernels and also there's no 3D support for xserver-xorg-core versions past 1.11.X. You have to downgrade both of those to get it working.