Can't Install Parallels Tools

M

MuecahidA

Member
After the ./install command, I got the message in the attached image. And here is the .log file : (Contents of CD is on the Desktop in /pt/pt file)

What should I do?


Hit:1 http://kali.mirror.garr.it/mirrors/kali kali-rolling InRelease
Reading package lists...
Return code from apt-get update is 0
2017-12-08T00:58:25+0300: execCmd: ./installer/pm.sh --install gtools --logfile /var/log/parallels-tools-install.log [0]
Started installation of Parallels Guest Tools version '12.2.1.41615'

Fri 8 Dec 00:58:25 +03 2017
Start installation or upgrade of Guest Tools
new version of parallels tools
Installed Guest Tools were not found
Perform installation into the /usr/lib/parallels-tools directory
cat: /usr/lib/parallels-tools/kmods/../version: No such file or directory
Start installation of prl_eth kernel module
make: Entering directory '/usr/lib/parallels-tools/kmods'
cd prl_eth/pvmnet && make
make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
make -C /lib/modules/4.14.0-kali1-686-pae/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet
make[2]: Entering directory '/usr/src/linux-headers-4.14.0-kali1-686-pae'
AR /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/built-in.o
CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o
Building modules, stage 2.
MODPOST 1 modules
CC /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko
make[2]: Leaving directory '/usr/src/linux-headers-4.14.0-kali1-686-pae'
make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
cd prl_tg/Toolgate/Guest/Linux/prl_tg && make
make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
make -C /lib/modules/4.14.0-kali1-686-pae/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg modules
make[2]: Entering directory '/usr/src/linux-headers-4.14.0-kali1-686-pae'
grep: /lib/modules/4.14.0-kali1-686-pae/build/include/linux/completion.h: No such file or directory
CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o
In file included from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:38:0:
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h: In function 'wait_for_completion_interruptible':
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h:135:3: error: implicit declaration of function '_add_wait_queue_tail'; did you mean '_add_wait_queue'? [-Werror=implicit-function-declaration]
__add_wait_queue_tail(&c->wait, &w);
^~~~~~~~~
__add_wait_queue
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h:137:8: error: implicit declaration of function 'signal_pending'; did you mean 'timer_pending'? [-Werror=implicit-function-declaration]
if (signal_pending(current)) {
^~~~~~
timer_pending
cc1: some warnings being treated as errors
/usr/src/linux-headers-4.14.0-kali1-common/scripts/Makefile.build:319: recipe for target '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o' failed
make[5]: * [/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1
/usr/src/linux-headers-4.14.0-kali1-common/Makefile:1520: recipe for target 'module/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' failed
make[4]: * [module/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2
Makefile:146: recipe for target 'sub-make' failed
make[3]: * [sub-make] Error 2
Makefile:8: recipe for target 'all' failed
make[2]: * [all] Error 2
make[2]: Leaving directory '/usr/src/linux-headers-4.14.0-kali1-686-pae'
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Makefile.v26:23: recipe for target 'prl_tg' failed
make[1]: * [prl_tg] Error 2
make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
Makefile.kmods:34: recipe for target 'installme' failed
make: * [installme] Error 2
make: Leaving directory '/usr/lib/parallels-tools/kmods'
Error: could not build kernel modules
Error: failed to install kernel modules
2017-12-08T00:58:28+0300: execCmd: ./install --install [143]
2017-12-08T00:58:28+0300: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2017-12-08T00:58:31+0300: Exiting with code 1
 

Attachments

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Same issue here, Parallels 13 and Kali 2017.3

Edit:
Fixed using the below modified from another thread:

ln -s /usr/src/linux-headers-4.14.0-kali1-common/include/linux /lib/modules/4.14.0-kali-amd64/build/include
 
Last edited:
we include header to the kali and try steps? to where we apply modified code? did you fix issue? can you tell me how did you do?
 
Just copy and paste the above into terminal, press enter then try install parallels tools again as per instructions from post above
 
BennyG1 said:
Just copy and paste the above into terminal, press enter then try install parallels tools again as per instructions from post above
Click to expand...
bro, I got the error:
ln:failed to create symbolic link '/lib/modules/4.14.0-kali-amd64/build/include': No such file or directory
 
I dont think you have the correct path for your distro (amd86 is not valid). Please can you send me an LS output for /usr/src/ and /lib/modules/
 
here is the outputs
BennyG1 said:
I dont think you have the correct path for your distro (amd86 is not valid). Please can you send me an LS output for /usr/src/ and /lib/modules/
Click to expand...
 

Attachments

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try:
ln -s /usr/src/linux-headers-4.14.0-kali1-common/include/linux /lib/modules/4.14.0-kali1-686-pae/build/include
 
BennyG1 said:
try:
ln -s /usr/src/linux-headers-4.14.0-kali1-common/include/linux /lib/modules/4.14.0-kali1-686-pae/build/include
Click to expand...

no bro.. I did ln -s.....code but I got error which is top of the thread..

maybe problem is that; (in picture, after 4th code I got error, maybe that error is the problem but despite this problem documents mounted in desktop/pt/pt)

documents mounted read-only, maybe problem is that or other?

idk what should I
 

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BennyG1 said:
Please send full install log file
Click to expand...

Get:1 http://kali.mirror.garr.it/mirrors/kali kali-rolling InRelease [30.5 kB]
Get:2 http://kali.mirror.garr.it/mirrors/kali kali-rolling/main i386 Packages [15.6 MB]
Get:3 http://kali.mirror.garr.it/mirrors/kali kali-rolling/non-free i386 Packages [148 kB]
Get:4 http://kali.mirror.garr.it/mirrors/kali kali-rolling/contrib i386 Packages [108 kB]
Fetched 15.9 MB in 14s (1,080 kB/s)
Reading package lists...
Return code from apt-get update is 0
2018-01-02T06:54:45-0500: execCmd: ./installer/pm.sh --install gtools --logfile /var/log/parallels-tools-install.log [0]
Started installation of Parallels Guest Tools version '12.2.1.41615'

Tue Jan 2 06:54:45 EST 2018
Start installation or upgrade of Guest Tools
new version of parallels tools
Installed Guest Tools were not found
Perform installation into the /usr/lib/parallels-tools directory
cat: /usr/lib/parallels-tools/kmods/../version: No such file or directory
Start installation of prl_eth kernel module
make: Entering directory '/usr/lib/parallels-tools/kmods'
cd prl_eth/pvmnet && make
make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
make -C /lib/modules/4.14.0-kali1-686-pae/build M=/usr/lib/parallels-tools/kmods/prl_eth/pvmnet
make[2]: Entering directory '/usr/src/linux-headers-4.14.0-kali1-686-pae'
AR /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/built-in.o
CC [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/pvmnet.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.o
Building modules, stage 2.
MODPOST 1 modules
CC /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.mod.o
LD [M] /usr/lib/parallels-tools/kmods/prl_eth/pvmnet/prl_eth.ko
make[2]: Leaving directory '/usr/src/linux-headers-4.14.0-kali1-686-pae'
make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_eth/pvmnet'
cd prl_tg/Toolgate/Guest/Linux/prl_tg && make
make[1]: Entering directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
make -C /lib/modules/4.14.0-kali1-686-pae/build SUBDIRS=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg SRCROOT=/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg modules
make[2]: Entering directory '/usr/src/linux-headers-4.14.0-kali1-686-pae'
grep: /lib/modules/4.14.0-kali1-686-pae/build/include/linux/completion.h: No such file or directory
CC [M] /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o
In file included from /usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.c:38:0:
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h: In function 'wait_for_completion_interruptible':
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h:135:3: error: implicit declaration of function '__add_wait_queue_tail'; did you mean '__add_wait_queue'? [-Werror=implicit-function-declaration]
__add_wait_queue_tail(&c->wait, &w);
^~~~~~~~~~~~~~~~~~~~~
__add_wait_queue
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg_compat.h:137:8: error: implicit declaration of function 'signal_pending'; did you mean 'timer_pending'? [-Werror=implicit-function-declaration]
if (signal_pending(current)) {
^~~~~~~~~~~~~~
timer_pending
cc1: some warnings being treated as errors
/usr/src/linux-headers-4.14.0-kali1-common/scripts/Makefile.build:319: recipe for target '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o' failed
make[5]: *** [/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/prltg.o] Error 1
/usr/src/linux-headers-4.14.0-kali1-common/Makefile:1520: recipe for target '_module_/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg' failed
make[4]: *** [_module_/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg] Error 2
Makefile:146: recipe for target 'sub-make' failed
make[3]: *** [sub-make] Error 2
Makefile:8: recipe for target 'all' failed
make[2]: *** [all] Error 2
make[2]: Leaving directory '/usr/src/linux-headers-4.14.0-kali1-686-pae'
/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg/Makefile.v26:23: recipe for target 'prl_tg' failed
make[1]: *** [prl_tg] Error 2
make[1]: Leaving directory '/usr/lib/parallels-tools/kmods/prl_tg/Toolgate/Guest/Linux/prl_tg'
Makefile.kmods:34: recipe for target 'installme' failed
make: *** [installme] Error 2
make: Leaving directory '/usr/lib/parallels-tools/kmods'
Error: could not build kernel modules
Error: failed to install kernel modules
2018-01-02T06:54:48-0500: execCmd: ./install --install [143]
2018-01-02T06:54:48-0500: Error: An error occurred when installing Parallels Tools. Please go to /var/log/parallels-tools-install.log for more information.
2018-01-02T06:54:52-0500: Exiting with code 1



when finish install operation, i shut down kali so idk if .log document changes..
 
This is your error here:

grep: /lib/modules/4.14.0-kali1-686-pae/build/include/linux/completion.h: No such file or directory

I would suggest you change to the x64 release. The script above works 100% on x64
 
BennyG1 said:
This is your error here:

grep: /lib/modules/4.14.0-kali1-686-pae/build/include/linux/completion.h: No such file or directory

I would suggest you change to the x64 release. The script above works 100% on x64
Click to expand...


ok, i will try then if have problem I will post there, thank you :)
 
BennyG1 said:
This is your error here:

grep: /lib/modules/4.14.0-kali1-686-pae/build/include/linux/completion.h: No such file or directory

I would suggest you change to the x64 release. The script above works 100% on x64
Click to expand...
I tried with 64bit and I solved it but different method (I guess it will in 32bit)
when we cd root/Desktop/pt/pt we should give authorize to the folder( chmod -R 777 foldername ), then I try to install, I did! Thank you so much for your helps...

edit : in 32bit I wrote "ln -s.....". code then I give authorize to the folder then install..yes! both methods are together..
 
Last edited:
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