Hello,
Please follow the steps below in regards to the issue:
1> Uninstall Parallels Tools and install it again.
2> Disable the antivirus which you are using.
3> Now, insert your Quicken CD-ROM. If you are prompted to install Quicken, click No or Cancel.
4> Click the Start button and select Computer.
5> Right-click the CD-ROM drive that contains the Quicken program CD and select Explore.
6> Right-click the install.exe file and select Run as Administrator. (If you are using a downloaded version of Quicken, locate the Quicken download file and right-click this file, and select Run as Administrator) If you receive a warning about unauthorized access, click Allow.
7> If you are prompted for your Administrator password, enter the password. If you did not establish an Administrator password when you installed Windows Vista, click Continue.
8> Follow the on-screen prompts to install Quicken.
9> When prompted to update the program during the installation process, click Update Now to install the latest updates.
Important Note: If the installation appears to stall, do not cancel the installation or End Task using the Windows Task Manager. Installation may take up to 2 hours to complete depending on the amount of RAM installed and other system configuration settings.
Please let me know the status of the issue.