can't mount SD card

Discussion in 'Windows Guest OS Discussion' started by MasatoO, Nov 19, 2015.

  1. MasatoO

    MasatoO Bit Poster

    Messages:
    8
    Parallels 10
    VM: Windows 8.1
    Mac: El Capitan

    I can't mount SD card inserted in my Mac mini.
    When I insert SD card, alway Mac OS X mount it.
    When I select "Apple SDXC card" from external devices, always error.
    I did everything mentioned by Parallels man answered in these forums.

    I set "ask for when", but never asked. I was asked when Mavericks.

    If P11 solved this, I'll move to P11, so no work-around needed, just mention it.
    If not, work-around or bug fixed please.
     
  2. Dhruba@Parallels

    Dhruba@Parallels Kilo Poster

    Messages:
    780
    Hi MasatoO, please try re-installing Parallels Tools and check how it goes. Refer to this KB article.
     
  3. MasatoO

    MasatoO Bit Poster

    Messages:
    8
    Thanks.
    but didn't solved.
    very unstable.
    only once, without "ask", my SDXC card is mounted on E drive, but funny enough it also can be seen on Finder, too.
    nexttime, ask pane poped-up and correctly mounted (and can be seen as Windows drive on Finder because of P setting)
    after that, never.
    selecting Apple SDXC card device results in error.

    BTW, I can connect Super Drive (USB).
     
  4. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,142
    H
    Hi, connect Apple Card Reader to the virtual machine:
    In virtual machine menu bar go to Devices > External Devices -> Apple Internal Memory Card Reader and check how it works.
     
  5. MasatoO

    MasatoO Bit Poster

    Messages:
    8
    Hi,
    Only when I insert SD (and always it is mounted on Mac Finder), I can see "Apple Built In SDXC Reader":
    Screen Shot 2015-11-20 at 19.11.38.png
    and always I would get "Unable to connect Apple Built In SDXC Reader":
    Screen Shot 2015-11-20 at 19.12.40.png
     
  6. RuneH

    RuneH Bit Poster

    Messages:
    1
    Hi, I have the same problem that the SDXC reader card will not connect to the Windows 7 partition. The strange this is that it sometimes connects to Windows and other times not. When it is not connected I can also see the SDXC card in MAC OS X EL Capitan. Parallells is configured to "connect it to the active virtual machine", and I have tried to delete the permanent assignment and then reinstall but this does not seem to help. The solution which is given via the "Help me solve the problem" message does not work for this problem. I hope someone from Parallels can figure out what is going wrong.
     
  7. Elric

    Elric Parallels Developers

    Messages:
    1,667
    I'd suggest to download a trial of Parallels Desktop 11. There are several things made in order to support the ElCapitan.

    You can always revert back to version 10 if needed.
     
  8. MasatoO

    MasatoO Bit Poster

    Messages:
    8
    today, I updated to PD11 and I can mount SD card.
     
  9. Dhruba@Parallels

    Dhruba@Parallels Kilo Poster

    Messages:
    780
    Sounds good, @MasatoO! Please let us know if you have more questions.
     

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