Can't Reclaim HDD Space

J

JaysonS1

Bit poster
I'm running Parallels for Mac version 9 and my Parallels folder is 114Gb while my hard drive allocation in Parallels is only 106Gb with ~41Gb used. I'm unable to reclaim any unused space after deleting SnapShots. When I select Reclaim, the process starts and abruptly terminates without any improvement.

Has anyone encountered this and been able to resolve or have a suggested solution?
 

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Thanks for the response, however the Undo Disks option wasn't enabled and I had already tried the process listed in the linked article. Any other suggested solutions?
 
No, but I went back and did check that box. Afterward, I attempted to both reclaim and compress the drive and neither were successful nor produced a pop up box or log that could be found.
 
Found this log in the Parallels package file. I attempted to Reclaim and then Compress the storage:

2015-08-18 06:07:03 DspStat:0:VMS_STOPPED
2015-08-18 06:07:04 DspStat:0:VMS_COMPACTING
2015-08-18 06:07:04 DspStat:0:VMS_STOPPING
2015-08-18 06:07:30 DspStat:0:VMS_STOPPED
2015-08-18 06:07:31 DspStat:0:VMS_COMPACTING
2015-08-18 06:07:31 DspStat:0:VMS_STOPPING
2015-08-18 06:07:41 DspStat:0:VMS_STOPPED
2015-08-18 06:07:41 DspStat:0:VMS_COMPACTING
2015-08-18 06:07:41 DspStat:0:VMS_STOPPING
2015-08-18 06:09:59 GUI:ViewModeSwitch:Windowed->Unexistent
2015-08-18 06:53:42 GUI:ViewModeSwitch:Unexistent->Windowed
2015-08-18 06:59:37 DspStat:0:VMS_STOPPED
2015-08-18 06:59:37 DspStat:0:VMS_COMPACTING
2015-08-18 06:59:37 DspStat:0:VMS_STOPPING
 
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