can't transfer license

Discussion in 'Licensing and Activation' started by Michael Glass, Sep 8, 2023.

  1. Michael Glass

    Michael Glass Bit poster

    Messages:
    1
    Hello. I'm trying to transfer my license. When I do it, I get the error:

    "Unable to perform the operation.

    This license key is associated with another Parallels account. Please sign in using this account and try again."

    But -- I'm logged in with the same parallels account on the old mac.

    Help
     
  2. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    518
    Hello.

    Please check your personal message inbox, and reply to us at your convenience.

    Thank you!
     

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