Can't Update Parallel Tools

[DSJ26]

I have Parallel Tools Ver 6 and every time I load Parallel it tells me that the my version of Parallel Tools is outdated and I need to update it. I click on the update button and nothing happens.

I manually went to the Library/Parallels/tools folder on my mac to start Tools but near the end it says there was an error and needs to roll back to a previous version.

Please help

 

[ParallelsUser 1812]

Exact same problem here.

MBP
Parallels Build 6.0.12106
(Revision 692267; September 7, 2011)

After update, parallels tools partially installs, then reverts. Coherence mode not available.

Anyone else?

 

[Stolicow]

Same issue, on Lion, the update to Build 6.0.12106 (Revision 692267; September 7, 2011) hangs. I killed the install and retried but now it says waiting on another install to complete. This update is hosed.

 

[megavolt17]

What happens if you uninstall Parallels Tools from Windows, restart Windows and then allow Parallels to automatically install Parallels Tools (or try to)?

 

[Craig Givant]

What happens if you uninstall Parallels Tools from Windows, restart Windows and then allow Parallels to automatically install Parallels Tools (or try to)?

+1

This should work fine.

 

[ParallelsUser 1812]

+1 Thanks megavolt17 and craig, this worked for me too.

I had to use the instructions on this page to uninstall ptools http://kb.parallels.com/8969

and then the reinstall wouldn't proceed automatically so I had to locate the installer, which was showing up as a local drive in windows explorer.