Capture Area Inconsistency

[BerendS]

Hi,
When capturing an area on the iMac (running Mac OS Sierra), the capturing process works as expected using file type .png. However when using the capture area under a windows 10 VM the handles that form the boundaries of the captured area can be seen when the captured area is sufficiently enlarged.
This seems to be incorrect behaviour. Can you reproduce? Any possible work arounds?

Regards,
BerendS

 

[BerendS]

Hi,

Further testing under Windows 10 VM (on a second display) reveals that the boundaries of the captured area do show up when the camera feature is clicked. They do not show when the enter button is clicked.... Hope this helps.

Regards,
BerendS

 

[sergk]

Hello,
thanks for reporting the issue, we'll investigate it.

 

[sergk]

BerendS,
we need some additional info to understand the problem correctly.

You say:

when using the capture area under a windows 10 VM

Does it mean that you're using "Capture Area" tool from Toolbox for Mac to capture the area above Windows 10 Virtual Machine window?
Or it means that you're using "Capture Area" tool from Toolbox for Windows inside Windows 10 VM?

Next:

the handles that form the boundaries of the captured area can be seen when the captured area is sufficiently enlarged.

Am I understand correctly that in resulted screenshot you see small rectangles that were used to resize the area before capturing?