Change account email

Discussion in 'General Questions' started by DavidB55, Aug 23, 2018.

  1. DavidB55

    DavidB55 Bit Poster

    Hello Parallels Support Team,

    I'd like to change the email address but I am not able to confirm the change because I have no access to the email. The new email (I am using right now) I'd like to use is already used as paralles account.

    I know the password of both parallels accounts and the license key the invalid email is using.

    Could you please contact me via message?


  2. Dmitry@Parallels

    Dmitry@Parallels Staff Member

    Hi David, we will definitely help, but let's do it via our traditional support channels. Forums are not the best place for dealing with personal data:) our team will contact you soon.

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