Change Email

Discussion in 'General Questions' started by Sabine1, Nov 26, 2020.

  1. Sabine1

    Sabine1 Bit poster

    Messages:
    2
    How can i change the account email without using actual account email? when i try to change it, the system send an email (to actual account email) with the instructions but i don't have acces to this email. The domain of the email is no longer online. How can i change the email then?

    thx
     
  2. Hello,
    We are here to help!
    Please provide us via the private message with your old email and the new one.
    We will be change it for you.
     
  3. Sabine1

    Sabine1 Bit poster

    Messages:
    2
    Hi Maria, sorry but i can't find the option to send you a pm.
     
  4. Please check your inbox and reply
     
  5. StephenB18

    StephenB18 Bit poster

    Messages:
    2
    I also have this same problem. The email my account is tied to is no longer active and I need to change it.
     
  6. Hello,
    please provide us with your old email address and the new one via the PM
    Also do not forget to create a Parallels Account under your new email address.
     
  7. MoneuneA

    MoneuneA Bit poster

    Messages:
    1
    I have the same issue, signed up with a defective email need replacing, can't seem to figure out how to send you a private message

     
  8. Hello,
    please reply me back with your license key and correct email address.
     
  9. T.student.

    T.student. Bit poster

    Messages:
    1
    Hello Maria,
    I am having the same issue. I bought a license key on my student mail and I don't have acces anymore. can you help me transfer my license code to my private email?
    It would be amazing if you could help me. thanks allot!

    best regards,
    Tamira
     
  10. imacuser1

    imacuser1 Bit poster

    Messages:
    1
    Hello. How do I transfer my Parallels Key to another person? Thanks!
     
  11. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, we have sent you a private message. Please provide us with the invoice copy of Parallels Desktop for Mac along with both email addresses, so that we can change your Parallels Desktop for Mac email address. Thanks.
     
  12. Bhargava

    Bhargava Bit poster

    Messages:
    409
    Hello, we have sent you a private message. Please provide us with the invoice copy of Parallels Desktop for Mac along with both email addresses, so that we can change your Parallels Desktop for Mac email address. Thanks.
     
  13. JosephF12

    JosephF12 Bit poster

    Messages:
    1
    I also need my email address changed for my license.

    Thanks! Joe
     
  14. Trishna Oobeyram

    Trishna Oobeyram Staff Member

    Messages:
    314
    Hello @JosephF12,
    Kindly check your personal message.
    Regards,
     

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