ChromaCam installed on my mac Killed Parallels 14. Had to unistall ChromaCam

Discussion in 'General Questions' started by TroyC5, Apr 16, 2021.

  1. TroyC5

    TroyC5 Bit Poster

    Suddenly today none of my virtual machines would launch.
    I was just getting a windows error and a parallels notice that a problem had occurred.
    Luckily I hadn't changed too much on my machine since I last ran Parallels. I had only stalled ChromaCam at the suggestion of GotoMeeting to blur my background.
    I didn't have ChromaCam running or anything. Just having it installed was enough to kill Parallels. Uninstalling ChromaCam fixed all of my virtual machines.

    Part of the error was:

    Exception Type: EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    Exception Note: EXC_CORPSE_NOTIFY
  2. Maria@Parallels

    Maria@Parallels Parallels Team

    Could you collect the tech report once the issue reoccurs and post the report's ID here please?

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