I tried parallels for the first time, however when I use citrix to connect to my work, keyboard mappings does not work very well. for starters use of shift key is useless to get capital letters, you will need to and hold shift+control. cut and paste also does not work coltrol-c or control-v does not work at all. VMWARE fusion does have it right hold shift for uppercase, control-c or control-v work without any issues. I hope you can help me here