Client Disconnecting

Hi

I am using version 4.1 of the Application Server and Client on Windows 2003 R2 on a local network (100mb Ethernet) and the clients keep disconnecting even while the user is working in the published applications. They get a dialog box with a red X saying that the connection was lost.

So I do not know what is causing the client to think it was been disconnected because the network consists of 5 clients and 1 server and everything seems to be working just fine.

Has anyone else experienced this problem or know of a possible solution?

Thanks,
Simon

 

Hi there,

How are the clients connecting, In "Direct Mode" , "Regular Gateway" or SSL???

Nixu

 

Hi

They use Regular Gateway.

Simon

 

Hi

They use Regular Gateway.

Simon

 

When the clients get disconnected, can they reconnect immediately or you have to do some thing on the server, before??

Nixu

 

They can simply reconnect. I do not have to do anything to the server.

Simon

 

Can your clients connect in direct mode and see if the the clients still get disconnected.

Regards

Nixu.