computer id changes

D

dobbyn498

Bit poster
hello,

can anyone help with this?

I'm running parallels 8 and i have a program in windows that required my computer id(from windows) for the licence key but after
the latest parallels update the computer id has changed and now the licence key won't work.

I'm hoping there is a way to change the id back.......
 
You'll have to explain what do you mean by computer id, do you mean hardisk serial number?
 
Specimen said:
You'll have to explain what do you mean by computer id, do you mean hardisk serial number?
Click to expand...

the program asks for a 'computer identification number' it thens gives me a number like this: F63F-B5C9-9E2E-66B7-4FD6-5451-7189-72FD
(this is from the windows program)
this number however changed when I updated parallels 8 recently and now the original licence sent to me to run the program won't work and I get an error code 1
(i assume the virtual desktop generates its own id and the update changed this)
 
That computer id number doesn't exist on Windows, it's likely a number generated from the hardware specs of the machine by your program to make sure you aren't pirating. The unique id number these programs usually use is the hard disk serial number which is indeed unique, hence my question.

Did you change any virtual machine configuration like memory size? Hard disk size?
 
Since I don't know exactly how this number is generated I have nothing more to add.
 
This happens to me with Minitab every time I update Parallels...For some reason a new mac address is created so Minitab thinks I have installed it on a new machine. Explain this to the software company you bought the program from and they should give you a new key. It is kind of a PIA.
 
Specimen said:
That computer id number doesn't exist on Windows, it's likely a number generated from the hardware specs of the machine by your program to make sure you aren't pirating. The unique id number these programs usually use is the hard disk serial number which is indeed unique, hence my question.

Did you change any virtual machine configuration like memory size? Hard disk size?
Click to expand...

The same thing happened to me.
Yes I have changed the RAM capacity for my VM
Now one of my existing software is not working saying a change in Machine ID.
Can you help me to revet this and some links or details on how to avoid changing machine ID in the future.
 
AshutoshS said:
The same thing happened to me.
Yes I have changed the RAM capacity for my VM
Now one of my existing software is not working saying a change in Machine ID.
Can you help me to revet this and some links or details on how to avoid changing machine ID in the future.
Click to expand...
Hi please check this KB article for more info and let us know if it's not that case.
 
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