J
jordonshaw
Okay, I've been trying all day to get this application to work with no success. I wanted to demo the application because we have an application that will only work in Internet Explorer, which means that we can't run it on an iPad. That's why I was looking at 2x to give me that ability. I need to get this running for I can do a demo on it and get the purchase approved. So, this is where I'm at with it:
1. Setup a brand new server as a test. Installed Terminal Services. This is a MS Windows Server 2008.
2. Installed 2X ApplicationServer.
3. Setup my farm and published my application.
4. Everything setup perfectly without any errors. If I go to farm and click Terminal Servers I have a green check that says Agent Ok. I click on Gateways and under status I have a green check that says Verified. The application has been published and everything looks like it should. I press OK on the console and I get a message Connection to servername: 20002 failed. Knowing this is a port, I through firewall. So, I made sure the firewall on the server is off, which it is. I removed myself from the corporate firewall, so that wasn't an issue and still same results. I then connected my computer through a Verizon card so now on a completely different network, still same results. Just for fun, I tried to connect with the 2x client from my ipad and it attempts to connect and tells me that the username or password is incorrect; however, I know for a fact the user is good and is an administrator on that server. To test this I RDP'ed from within the 2X client and that worked great. The only thing not working is the ability to run a remote application on my iPad, because 200002 has failed. I've tried two servers with the exact same results. I did the chat online with tech support and was told that his worked, so I was just going to have to troubleshoot it myself.
Any suggestions on this? Right now I have a terrible first impression of this software, plus the technical support that goes with it.
1. Setup a brand new server as a test. Installed Terminal Services. This is a MS Windows Server 2008.
2. Installed 2X ApplicationServer.
3. Setup my farm and published my application.
4. Everything setup perfectly without any errors. If I go to farm and click Terminal Servers I have a green check that says Agent Ok. I click on Gateways and under status I have a green check that says Verified. The application has been published and everything looks like it should. I press OK on the console and I get a message Connection to servername: 20002 failed. Knowing this is a port, I through firewall. So, I made sure the firewall on the server is off, which it is. I removed myself from the corporate firewall, so that wasn't an issue and still same results. I then connected my computer through a Verizon card so now on a completely different network, still same results. Just for fun, I tried to connect with the 2x client from my ipad and it attempts to connect and tells me that the username or password is incorrect; however, I know for a fact the user is good and is an administrator on that server. To test this I RDP'ed from within the 2X client and that worked great. The only thing not working is the ability to run a remote application on my iPad, because 200002 has failed. I've tried two servers with the exact same results. I did the chat online with tech support and was told that his worked, so I was just going to have to troubleshoot it myself.
Any suggestions on this? Right now I have a terrible first impression of this software, plus the technical support that goes with it.