Constantly losing internet connection in Windows 8.1 virtual machine

[DouglasM3]

(Support ticket 118554616)
Despite a stable internet connection (via ethernet) in Mac, my Parallels VM running Windows 8.1 constantly drops its internet connection. I am running Parallels 12 in default setup.
In the Windows VM, hovering over the Network icon in the task bar shows 'Network 2 internet access' and 'Unidentified Network no internet access' so I wonder if there's a settings conflict somewhere?
Here is the ipconfig report. Can anyone offer me some advice please?

 

[frederickj1]

I'm having the same problem in Win10pro.... Did you ever figure it out?

Be blessed,
Frederick

 

[Elric]

(Support ticket 118554616)
Despite a stable internet connection (via ethernet) in Mac, my Parallels VM running Windows 8.1 constantly drops its internet connection. I am running Parallels 12 in default setup.

Hi, please change the Network Card from "e1000" to "Intel Gigabit 82574" in the VM Config -> Hardware -> Network -> Advanced -> Type. Post one more problem report if it doesn't help.

 

[frederickj1]

Aloha!

Thank you for your knowledge and support. I opened the hardware > network > advanced > type and Intel Gigabit CT 82574L was already selected. I figured since I was there I would go ahead and switch it to Intel Pro/1000 MT and give that a try. I am traveling at the movement and won't have reliable internet for a bit.

I will post an update report on using the Intel Pro/1000 adapter type once I have did some testing.

Be blessed,
Frederick