Copy & Paste doesn't work anymore

F

Florian1

Bit poster
Hello,

Shared clipboard worked fine since few weeks ago. Now, it doesn't work anymore.
In the settings of the Windows VM the option "Share Mac clipboard" is checked.
I've restart Mac & Windows, no success.

My version of Parallels is 10.1.4 (28883) and the Windows VM is in the latest update of Windows 8.1.

Anyone has an idea ?

Thanks !
 
Hi Florian,
This might happen if Parallels Tools are not installed properly.
1. Please go to VM Config -> Hardware -> Security -> Enable : Isolate Windows from Mac ( http://kb.parallels.com/112942 )
2. Now uninstall Parallels Tools completely by going to Control Panel -> Programs and Features.
3. Restart the Virtual Machine.
4. Now click on Start -> Run -> Type : %temp% -> PrlToolsPackages -> Double click on Setup and select : Yes
5. This will re-install Parallels Tools directly from the setup file.
6. After installing Parallels Tools from the setup file, disable the option : Isolate Windows from Mac under VM Config -> Hardware -> Security
7. Reboot your Virtual Machine once again and then check how it works.
8. Make sure the Sharing profile is enabled under VM config -> Options -> Sharing.
 
Glad to hear that your issue has been resolved, Florian.
Feel free to reach us anytime for assistance, we will be happy to help you.
 
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