Could not buy Parallels

I have tried to buy Parallels for Mac twice and so far not received any notification.

 

Horrible store!!! No commercial support. I had to pay twice.

 

Hello Wallace,

I am sorry for inconvenience you faced.
I have created a support ticket to assist you with this issue and proceed to refund of second order you apparently do not need.

 

I paid 3 timesssssssssssssssssssssssss . And no clue how to contact about this case. Horrible !!!!!!!!!!!!!!!!!!!!

 

Please do same to my order. I paid 3 times. And no clue how to contact you guys about this case

 

Hello AryW,

I have created a support ticket for you to have your problem addressed there.

> And no clue how to contact about this case. Horrible !!!!!!!!!!!!!!!!!!!!

You can submit a free support ticket to Parallels Customer Service by following 3 steps:

1. Open www.parallels.com;
2. In red headline please select 'Support' -> Create Support Request. You will be redirected to the following page:
http://www.parallels.com/support/request/
3. You will be prompted to log into your account with Parallels. Having logged in, you will see a form. Once this form is filled in, a ticket is created immediately.