Could someone please provide a solution or any suggestions?

J

juanr9

Bit poster
Despite updating my MacOS and attempting various fixes, I am still experiencing this issue. I have been using this MacBook Pro for quite some time, and this is the first time I have encountered this problem. Could someone please provide a solution or any suggestions?
 
Hello,
If you are facing an issue with Parallels Desktop , for us to further investigate the technical issue, kindly provide us with the following information:
1. Detailed explanation, with all steps by steps followed, to reproduce the issue.
2. Screenshot of error message you are receiving (if any).
3. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.

Thanks
 
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