CPU temp not working on new M2 Macs

Don Awalt said:
I have an Apple M2 Pro Max MacBook Pro and the CPU Temp reported is 44 degrees Fahrenheit. This should probably be fixed lol.
Click to expand...
Hello Don,
Thank you for contacting Parallels Support.
To try to resolve your issue, kindly do the following below:
Find Parallels Toolbox in the top menu of Mac > Find CPU Temperature > Start the tool > Go to Preferences > Temperature > Pick Fahrenheit.
Check if the issue still persists.
If so, collect a technical report as per this article: https://kb.parallels.com/en/124107
Then copy 9-digit ID of the report and provide it in a reply message with screenshot of the issue (when Fahrenheit selected, but still shows as Celsius) .
Let us know if it helped you.
 
Tommy Lentsch said:
Same for me just got a 14" M2 Pro Max MacBook...was looking forward to watching fan rpm to see if I can use this in my Vocal Booth.
Click to expand...
Greetings Tommy,
Thank you for contacting Parallels Support.
To try to resolve your issue, kindly do the following below:
Find Parallels Toolbox in the top menu of Mac > Find CPU Temperature > Start the tool > Go to Preferences > Temperature > Pick Fahrenheit.
Check if the issue still persists.
If so, collect a technical report as per this article: https://kb.parallels.com/en/124107
Then copy 9-digit ID of the report and provide it in a reply message with screenshot of the issue (when Fahrenheit selected, but still shows as Celsius) .
Let us know if it helped you.
 
Here is the technical ID number 417612907

I had already changed it to Fahrenheit I've included an extra screenshot of the temp.
 

Attachments

  • Screenshot 2023-02-03 at 11.52.45 AM.jpeg
    Screenshot 2023-02-03 at 11.52.45 AM.jpeg
    235.3 KB · Views: 8
You misunderstand the issue. It's not reporting celsius as fahrenheit. If the preference is F, it shows the CPU temp as 44 degrees, GPU temp as 32 degrees - that's freezing! If I change the preference to celsius, the CPU temp is 6 degrees, GPU is 0 degrees. These are both totally inaccurate, the CPU and GPU are not near freezing temps.

I did run technical report and submitted it, the report number is 417614601.
 
Tommy Lentsch said:
Here is the technical ID number 417612907

I had already changed it to Fahrenheit I've included an extra screenshot of the temp.
Click to expand...
Greetings Tommy,
Thank you for the information provided.
Our Development Team is aware of this issue.
They are working on the solution.
Once we have an update, we will let you know.
 
On M2 Max 14 inch Mac - still doesn't work. Sometimes shows GPU temp but quickly disappear.
 

Attachments

  • Screenshot 2023-02-23 at 11.38.55 PM.png
    Screenshot 2023-02-23 at 11.38.55 PM.png
    114.1 KB · Views: 4
Hello,
with Toolbox Version 6.0.2 the CPU-Temperature shows "--" degrees Celsius for the CPU and around 32 degrees Celsius for the GPU-Core (MacMini / M2-Pro).
 
Goran2 said:
On M2 Max 14 inch Mac - still doesn't work. Sometimes shows GPU temp but quickly disappear.
Click to expand...

Greetings Goran2,
Please be advised that if you seeing "--" instead of numbers - it's a known issue and it's under investigation.
More information could be found here - https://kb.parallels.com/en/129572
If you still having some issues, please collect a technical report as per this article: https://kb.parallels.com/en/124107
Then copy 9-digit ID of the report in a reply message.
Should you have any additional questions, let us know.
Have a great week ahead!
 
GaryB-85 said:
Hello,
with Toolbox Version 6.0.2 the CPU-Temperature shows "--" degrees Celsius for the CPU and around 32 degrees Celsius for the GPU-Core (MacMini / M2-Pro).
Click to expand...
Greetings GaryB-85,
Please be advised that if you seeing "--" instead of numbers - it's a known issue and it's under investigation.
More information could be found here - https://kb.parallels.com/en/129572
If you still having some issues, please collect a technical report as per this article: https://kb.parallels.com/en/124107
Then copy 9-digit ID of the report in a reply message.
Should you have any additional questions, let us know.
Have a great week ahead!
 
You must log in or register to reply here.
Back
Top