Hello
@TravisM3 In order to fix this, we would request you to follow the below steps and check it helps
Start virtual machine.
Please take a snapshot of your virtual machine (in Parallels Desktop menu bar go to Virtual Machine -> Take snapshot...) before you proceed with the instruction below to be able to revert all the changes.
Press "cmd"+"R" combination, type 'devmgmt.msc' and hit Return (Enter) to run Device Manager.
Expand Sound, video and games controller and make sure that 8'Parallels Audio Controller'8 is installed.
If it is not: Right-click Audio controller -> Update Driver Software -> Click "Browse my computer for driver software" -> click "Let me pick from a list..." -> tick "Show compatible hardware" and choose "Parallels Audio Controller" -> click "Next". Proceed with the driver updating.
If there is no 'Parallels Audio Controller', update Parallels Tools (Virtual Machine -> Update Parallels Tools) and repeat 1-4 steps.
Press "cmd"+"R" combination, type 'regedit' and Return (Enter) to run Registry Editor.
Locate and highlight
`
'HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}'
key and look for 'UpperFilters' value in the right box:
Highlight 'UpperFilters' value and delete it:
Expand
'HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Control\Class\{4d36e96c-e325-11ce-bfc1-08002be10318}'
key and check every subkey for 'KS' value. If you find it, delete it:
Reboot your virtual machine.
NOTE: it can be required to repeat 1-4 steps.
