Cursor disappears in Windows 10

Discussion in 'Windows Guest OS Discussion' started by JedrzejO, Jan 21, 2019.

  1. JedrzejO

    JedrzejO Bit Poster

    Messages:
    21
    Hello,

    I am experiencing that issue since the last update of Parallels. The mouse cursor disappears intermittently under Windows 10. I need to move it for some time to see it again. I am working on two screens at the same time in full screen mode if that helps.

    Any solution to that? It drives crazy during work. Reinstalling Parallels Tools on guest didn't solve the issue.
    Simple rollback to the old version would be so nice...
     
  2. AJ@Parallels

    AJ@Parallels Staff Member

    Messages:
    753
    Hello JedrzejO, Let us ensure that Parallels Tools are properly installed. Please follow https://bit.ly/2N1mrkW to install Parallels Tools. If you see reinstall or update Parallels Tools then kindly reinstall it. Kindly go to Actions--> Configure--> Hardware--> Mouse & Keyboard and change it to ' Do not optimize for games '.
     
  3. StuartD2

    StuartD2 Bit Poster

    Messages:
    20
    Drives me crazy too, Jed....
    Had a protracted conversation some time ago with parallels people in here about this.
    Unfortunately, there is no solution...
     
  4. JedrzejO

    JedrzejO Bit Poster

    Messages:
    21
    Thanks Stuart...
     
  5. StuartD2

    StuartD2 Bit Poster

    Messages:
    20

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