De-activate licence

Discussion in 'Installation and Configuration' started by Dan24, Nov 22, 2021.

  1. Dan24

    Dan24 Bit Poster

    Messages:
    3
    Hello,

    I'm trying to activate my copy of Parallels but I'm getting the following message:-

    You have reached the maximum number of activations available for your activation key

    How would I go about freeing up the licences for my key? I originally purchased Parallels version 9, but later upgraded to 10. I am currently trying to activate version 10.

    Many thanks,

    Dan.
     
  2. Dan24

    Dan24 Bit Poster

    Messages:
    3
    Hello,

    Is anyone able to help me please? I'm desperately trying to open my VM's but can't until my old activations are reset :-(

    Thanks,

    Dan.
     
  3. DebasmitaM@Parallels

    DebasmitaM@Parallels Staff Member

    Messages:
    196
    Hello, please send your Parallels Desktop for Mac license key in private message so that we can assist you further. Thanks, Parallels Team.
     

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