Deactivate Parallels Toolbox for Windows

[ToshihiroH]

I want to deactivate the license key on Parallels Toolbox for Windows because I assigned it by mistake.
How can I do it?

 

[ToshihiroH]

I understand I should send the license information to a Parallels member by private mail. Could anyone contact me directly?

 

[Maria@Parallels]

I understand I should send the license information to a Parallels member by private mail. Could anyone contact me directly?

Hello,
please sorry for the delay in response.
We've found your Parallels Account and made necessary changes with your license key, please check the issue.

 

[ToshihiroH]

I understand I should send the license information to a Parallels member by private mail. Could anyone contact me directly?

Hello,
please sorry for the delay in response.
We've found your Parallels Account and made necessary changes with your license key, please check the issue.

Thanks for reply, but it was not successful. I want to switch the license from Parallels Toolkit for Windows to for Mac, and I entered the license number to the Toolkit for Mac, but I got the error message "The license server cannot accept your product license."

 

[ToshihiroH]

Thanks for reply, but it was not successful. I want to switch the license from Parallels Toolkit for Windows to for Mac, and I entered the license number to the Toolkit for Mac, but I got the error message "The license server cannot accept your product license."

I'm still waiting for a response from Parallels member...