Deactivated account still charging

Discussion in 'General Questions' started by YeahNah, Feb 20, 2024.

  1. YeahNah

    YeahNah Bit poster

    Messages:
    3
    Hello, sorry if this question has been asked many times before. But a previous account under the same email that I had deleted under the same email has been charged $270 since I deleted that account at 6/2/23, Is there any way to deactivate that key from the deleted account that is still charging me? Ideally I would love a refund as I was charged $140 yesterday for an account I deleted over a year ago, but honestly I just don't wan't to be charged in future and want a way to guarantee that.

    Thanks, I hope for a response
     
  2. YeahNah

    YeahNah Bit poster

    Messages:
    3
    Sorry for the mistakes in this message, I don't know how to edit messages on this forum
     
  3. YeahNah

    YeahNah Bit poster

    Messages:
    3
    By mistakes, I mean grammar and phrasing, not what I was tying to say
     
  4. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    462
    Hello YeahNah,

    Kindly provide us with the email address linked to the purchase in question.
     

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